24/7 Logistic Services Reviews
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About 24/7 Logistic Services
24/7 Logistic Services takes pride in providing record speedy delivery and exceptional support for your long-distance moves. Their expert movers guarantee a worry-free and seamless transition to your new location safely. From experienced staff, first-class trucks and GPS tracking, you can expect top-notch work. Let 24/7 Logistic Services handle the rest of your move for you!
Pros & Cons
Pros
- Doesn't use third-party shippers
- Senior discounts
- GPS tracking
Cons
- Only short-term storage options available
- Additional cost for full value protection
Bottom Line
24/7 Logistic Services has experience in a range of different move types, including senior, military and corporate moves. Modern conveniences like online quotes, video surveillance at storage facilities and GPS tracking service are available.
Featured Reviews
...24/7 Logistic Services seemed like a better deal for me since they weren't going by rate and the cost was a little less. The move turned out to be more than they quoted... but ...
Read full reviewWe were trying to leave California and move to Boise, Idaho. I spoke with the guy from 24/7 on the phone and he was very nice. He was outlying exactly what the service was gonna b...
Read full reviewMoving services offered by 24/7 Logistic Services
24/7 Logistic Services offers a wide range of moving services with the focus on providing fast, affordable service with a fully trained, professional team. All moves will be tailored to meet your specific needs.
- Long distance moving: If you're moving out-of-state, 24/7 Logistic Services can prepare a customized moving plan with door-to-door relocation. The company’s state-of-the-art trucks are designed to minimize vibrations to keep your belongings safe and secure, even for long-distance moves.
- Packing and unpacking: 24/7 Logistic Services movers utilize innovative wrapping and protection to keep your items secure. Unpacking involves placing packed boxes safely onto a flat surface. They provide boxes and packaging materials, with full or partial packing services depending on the customer’s needs.
- Short- and long-term storage: 24/7 Logistic Services can move and store items in their modern, temperature-controlled storage facilities that are equipped with video surveillance and use computerized tracking systems. Low-vibration trucks offer security for long-distance moves, and stored items are monitored by video surveillance, as well as housed in climate-controlled areas if needed.
- Furniture assembly and protection: 24/7 Logistic Services gives you peace of mind with full furniture protection. They are capable of transporting heavy or fragile items and offer disassembly and reassembly of furniture.
24/7 Logistic Services moving specialties
24/7 Logistic Services specializes in fast and cost-effective moving services. They provide quotes based on details of your move for affordable long-distance moving plans designed to minimize stress. In addition to residential long-distance moves, 24/7 Logistic Services also specializes in senior moving, military moving and commercial moving.
- Senior moving: The professional movers at 24/7 Logistic Services can handle special services for senior moves, including packing and safe transport or rehoming of items. Whether moving to a new home or senior living facility, they can help with the specific needs seniors have to make the move as easy and uncomplicated as possible.
- Military moving: 24/7 Logistic Service is also well-equipped to handle military moves, with a full range of services that include a private consultant and in-home estimates, coordination and monitoring of all aspects of the move, timely pick up and delivery, packing and storage (if needed) and moving debris pickup.
- Commercial moving: From corporate and company moves to standalone office moves, 24/7 Logistic Services has expertise in transporting special equipment, including IT and hardware, medical and lab equipment, exhibition booths and more. They ensure the moves are done promptly and in compliance with your needs so you can resume business as quickly as possible.
24/7 Logistic Services FAQ
How does 24/7 Logistic Services work?
At least a month before your scheduled moving date, contact 24/7 Logistic Services customer service or fill out their online form. A customer service representatives will ask for details about the size of your move, pickup and delivery dates and locations and any other requests or accommodations. You’ll review the inventory list by room—items are separated categorically so it’s easy to read. Sometimes, an on-site visual inspection might be necessary for an accurate estimate. 24/7 Logistic Services will check on dates and rates available, apply discounts (if applicable) and present a binding agreement through email.
A week or two before scheduled pickup, 24/7 Logistic Services will call to confirm that all of their information is still correct. The day before scheduled pickup, a representative will call with a two-hour window. On moving day, 24/7 Logistic Services’ professional moving specialists will arrive on time to pack and load all of your household items. Before your requested delivery date, 24/7 Logistic Services will call to coordinate time of delivery.
On delivery day, 24/7 Logistic Services will unload everything, unwrap furniture and put everything back together. After your move is complete, a customer service representative from 24/7 Logistic Services will contact you for feedback to see if they can make any improvements to the process.
Can I track my shipment online?
You can check on the status of your shipment at any time through 24/7 Logistic Services’ website. Simply enter your name, phone number and TrackID number into the form, and a 24/7 representative will call you with an update. Moving trucks and tractor-trailers are equipped with GPS-enabled devices, and customers are able to track shipments online. This can provide greater peace of mind, especially for long-distance, commercial or specialized moves.
Can I make payments online?
Payments for pick-up and storage services, as well as corporate payments, can be made online through 24/7 Logistic Services’ secure web portal. American Express, Discover, Mastercard and Visa credit cards are accepted.
Is 24/7 Logistic Services a broker?
No, 24/7 Logistic Services is a family-owned and operated moving company. You’ll deal with one company from booking to pick up and delivery since 24/7 Logistic Services runs their own trucks and does not outsource to third-party van lines.
What storage options does 24/7 Logistic Services offer?
Items of any size and shape can be stored safely and securely for any length of time.
24/7 Logistic Services’ warehouse facilities are equipped with video surveillance, climate-controlled units and computerized tracking.
If you’re mid-move and stuck in-between homes, storage-in-transit saves you the trouble of having to unload all of your household goods and furniture in a separate storage unit only to reload them shortly after. Instead, 24/7 Logistic Services will keep your moving crates in a safe and secure warehouse until you are ready for them for up to 30 days.
Does 24/7 Logistic Services offer valuation coverage?
24/7 Logistic Services provides industry standard coverage for all items packed and transported and offers full value protection for a small additional fee. Depending on the size and nature of your move, 24/7 Logistic Services representatives might advise full valuation protection. With full valuation protection, if anything breaks the mover will be liable to replace the value of anything lost or damaged.
What special discounts are available through 24/7 Logistic Services?
Printable coupons are available for discounted packing materials and moving services, and 24/7 Logistic Services offers exclusive rates for senior citizens, government employees, law enforcement, firefighters, veterans and active-duty members of the military or their families, plus members of AAA and AARP.
Do we recommend 24/7 Logistic Services?
If you want a mover you can trust, 24/7 Logistic Services should be on your short-list of moving companies. 24/7 Logistic Services does everything in-house, so you don’t have to worry about the surprises of third-party trucking services or unvetted contract movers in your home. Beyond basic moving services, the company has specialized services available, from complete packing and temporary storage to situations involving seniors or military moves. The flexibility and range of options mean there are more choices and customization options for consumers.
24/7 Logistic Services Reviews
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Reviewed Sept. 28, 2023
We moved about 3 hours across state lines and downsized considerably. From the first phone call to inventory review to quote, scheduling, and move all went smoothly. We were stressed about downsizing and fitting everything into a smaller truck due to restrictions in new neighborhood, but the packers/movers were reassuring and amazing with their stacking skills to make it all fit into the truck. The movers were professional and worked very hard all day to load. They showed up at new house early next day and worked all day to unload. We were pleased with how smoothly they made the move feel. We would recommend if you are considering this company.
Dear Christina,
We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for choosing our moving services during your recent move from Georgia to South Carolina. Your positive feedback means the world to us, and we are thrilled to hear about your experience with our team.
It's wonderful to hear that your move went smoothly from start to finish. We understand that moving can be a stressful process, especially when downsizing and moving across state lines. We're pleased to know that our team was able to provide you with a seamless experience.
Our packers and movers are dedicated professionals who take pride in their work, and it's heartening to hear that they reassured you during the downsizing process and effectively managed to fit everything into a smaller truck. Their skills and commitment to ensuring a successful move are truly commendable.
We greatly appreciate your recommendation and kind words. Customer satisfaction is our top priority, and your feedback motivates us to continue providing top-notch moving services to our clients.
If you ever require our services again in the future or have friends and family who are planning a move, please don't hesitate to reach out. We'll be more than happy to assist.
Thank you once again for choosing us for your move. We wish you all the best in your new home in South Carolina, and please don't hesitate to contact us if you have any further questions or need assistance in the future.
Warm regards,
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Reviewed Aug. 25, 2023
The move was the most pleasant part of this entire long distance move. From the sales presentation, through loading and unloading. It is a most professional company and they are easy to work with. The crews were very respectful and tried their best to ensure the ease of loading and unloading., The office staff, especially Evelyn, were all very helpful and a joy to deal with. Thank you all for the experience. Robert **.
Dear Robert,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your move with us was a smooth and pleasant one, especially during a long-distance relocation.
We take pride in providing a high level of professionalism and customer service, and it's truly heartening to know that you found our company easy to work with. Our dedicated crews are committed to ensuring the safe and efficient loading and unloading of your belongings, and it's wonderful to hear that they were respectful and attentive to your needs.
Evelyn and the rest of our office staff will be delighted to hear your kind words. They work tirelessly to assist our customers and make the entire process as seamless as possible.
Your feedback is greatly appreciated, and it serves as a reminder of why we do what we do – to make our customers' moves as stress-free as possible. We understand that moving can be a challenging endeavor, and we are here to support you every step of the way.
Thank you once again for choosing us for your move and for sharing your positive experience. If you ever require our services in the future or have any questions, please do not hesitate to reach out. We wish you all the best in your new home!
Warm regards,
Office
Reviewed Aug. 9, 2023
The moving crew were amazing. Very professional, packed everything up for me nicely, nothing got broke or damaged and they were great about placing everything where I wanted in the new place too. Pricing was also half what I was quoted from other companies. This is the 2nd time I have used them and they don't nickel and dime you with extra charges.
Thank you so much for choosing our moving services again and for taking the time to share your wonderful experience with us! We are absolutely thrilled to have had the opportunity to assist you for the second time. Our dedicated moving crew takes immense pride in their professionalism and attention to detail, ensuring that your belongings are handled with the utmost care.
It's fantastic to hear that our team packed your items securely and efficiently, resulting in a smooth transition to your new place. We understand how important it is for everything to arrive safely and intact. We also appreciate your kind words about our pricing. We always strive to offer competitive rates while maintaining the highest level of service quality.
At our company, customer satisfaction is our top priority, and we're delighted that you've noticed our commitment to transparency and fairness when it comes to charges. We believe in making your moving experience as stress-free as possible, and we're thrilled that we could meet your expectations in this regard.
Thank you once again for your trust and loyalty in choosing us for your moving needs. Should you require our services in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again. Wishing you all the best in your new home!
Reviewed July 12, 2023
These guys were totally amazing! From answering my questions before the move to moving day, everyone we communicate with was professional and kind and considerate. On moving day they took great care of all our items, worked incredibly fast and were so nice. We've never hired movers before, and I've heard horror stories about other movers so we were honestly nervous about booking any company. Don't hesitate to book these guys! I don't think I could have asked for a best company, there were no hidden fees or surprises, it was a great decision to hire them! Thank you!
Thank you so much for your glowing review! We are thrilled to hear that your experience with our moving company was nothing short of amazing. Our team takes great pride in providing professional, kind, and considerate service to our customers, and we're glad that we were able to meet your expectations.
We understand that moving can be a stressful experience, especially when you're entrusting your belongings to a moving company for the first time. That's why we strive to create a seamless and worry-free process for our customers. It's fantastic to hear that we were able to alleviate your concerns and provide you with a positive moving experience.
We believe in transparency and honesty, which is why we make sure there are no hidden fees or surprises when you book with us. Your satisfaction is our top priority, and we're delighted that you found our services to be trustworthy and reliable.
Thank you once again for choosing our company for your move. We truly appreciate your recommendation, and we look forward to serving you again in the future if the need arises.
Reviewed July 11, 2023
I contacted Jamie at vfc 24/7, she was super helpful in every way. We did all preliminary documents and the price was acceptable and within scope. Two gentlemen came out and did load in Virginia. It went good. They did not pick up all the packing trash but I had house cleaned next day. The delivery to Florida was a little longer than expected. 12 days instead of 7 I was told originally. However the movers nailed it on delivery. The guys (Igor, Ben & Tresgegor) were fabulous. Worked together excellently, steady and knew their stuff. Nothing broke, minimal scratch/dents. I was impressed, that is why they get a 4 1/2 rating...
Dear Billy,
Thank you so much for reaching out to us and sharing your positive experience with Jamie at 24/7 Logistic Services! We greatly appreciate your feedback and are thrilled to hear that Jamie was super helpful in every way.
We also want to thank you for choosing our services and for finding the preliminary documents and pricing acceptable and within scope. It's great to know that the load in Virginia went well, despite the minor issue of some packing trash not being picked up. We apologize for any inconvenience caused, but we're glad to hear that you had the house cleaned the next day, ensuring a smooth transition.
We understand that the delivery to Florida took longer than the initially communicated timeframe of 7 days. It's possible that somehow delivery days were assumed to be calendar days as opposed to business days. We apologize for any inconvenience this may have caused. Your feedback regarding the timeline is valuable to us, and we will use it to improve our estimates for future reference.
On a positive note, we're thrilled to hear that the delivery itself was excellent. The movers, Igor, Ben, and Tresgegor, were described as fabulous and demonstrated excellent teamwork, steady performance, and expertise in handling your belongings. We're pleased to hear that nothing was broken, and that any minimal scratches or dents were kept to a minimum. Their professionalism and dedication are truly appreciated.
Thank you for your trust in 24/7 Logistic Services and for taking the time to share your experience. We strive to continuously improve and provide exceptional moving services to our valued customers like you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We sincerely appreciate your feedback and look forward to serving you again in the future!
Best regards,
24/7 Logistic Services
Reviewed Oct. 20, 2023
Very happy with the services I received. I had a short notice, long distance move and everything I needed was able to be accommodated. The movers were on time, very polite and professional. I’ve had a lot of movers in the past and I could tell the difference in their experience with handling my things with care and efficiency. Thank you 24/7 Logistic Services.
Thank you Rebecca!!Glad to hear our team took good care of your move! Best of luck with your new place!
Reviewed Oct. 13, 2023
I called in June '23 based on the Consumer Affairs recommendation and after an hour Zoom to survey the size of the move, I was given a 'binding' estimate of about $10k. I was assured that we would be given a single truck to our load and it should go direct to the destination. Our move date was still TBD but we tentatively set it for 9/1 and I paid a 25% deposit payment. My builder updated my close date for the new house and I called 24/7 and updated my move date to 9/21 on 3 Aug.
On 13 Sept 24/7 'Quality Assurance' called and redid the Zoom call to assess the size of the move. The date is important, since the deposit is non-refundable if the move is cancelled within 10 days of the move date. And they hadn't mentioned any "Q/A" call when I talked to them on Aug 3rd. After a 2 hour Zoom going room to room, my bill of lading estimate was increased by ~60% along with an increase in the deposit required. I felt trapped, since if I didn't sign the new contract, I lost the $2500 deposit and I had to find a new mover in less than a week. I signed the new bill of lading. I would suggest that 24/7's administration does not deal in good faith.
During this Q/A Zoom, the rep also said that the signed bill of lading was only an estimate of final cost and could be changed by them at any time to reflect the actual cubic feet and materials used in the pack. The only person bound by their contract was me. I rationalized the price as being a better reflection of the actual cost, so there would be less chance of a surprise later. It also is important that any potential customer understands 24/7's 'payment plan'. They require 25% up front and will accept a credit card for that. After pick-up, they require 60% of the balance to be paid.
They will accept a credit card for that with a 4% 'convenience' fee, but in their contract, they say "I also understand that I may not enact a charge back as a means to resolve an issue with my moving Carrier if for any reason I am dissatisfied with the services I have received including but not limited to: loss or damage of items being shipped, late delivery, property damage at points of service, disputed weight or volume charges, disputed packing charges, or services contracted and not received. I understand that a charge back is not a valid means to remedy any dispute with my moving carrier, 24/7 Logistic Services LLC, and that as a party to a legally binding contract I must adhere to the contract terms and federal regulations ... Collection costs may also be assessed (where applicable) if a charge back is processed." So use of a credit card will not protect you from 24/7.
Finally, before they will start delivery at the destination, the remaining balance must be paid in full and they will only accept cash, a USPS money order, wire transfer or Zelle. Basically, to get your stuff, you have to give them money that you will never be able to recover. So, the move was scheduled for 21 Sept. The mover called and said "we'll be there about 11 AM", so I immediately knew they could not complete the pack and load on the 21st and we were going to be at the old house an extra day. They also used 2 trucks filling each one about half full. They finished loading the second truck on the morning of Friday the 22nd and I paid with a credit card, since the price changed yet again and I had to sign a third Bill of Lading.
The packers were very fast and since I knew never to trust a mover with anything of great monetary or sentimental value and had removed that stuff, the pack went without a hitch. The first load showed up at the new house on the 25th, but had to wait until 10 AM while I went to the bank to get cash. Out of about 130 items on the manifest, about 20 were missing or had lost their labels or were on the second truck. So I paid the outstanding balance and signed for a partial delivery and started to wait for the rest of the load.
24/7 called on Sept 30th and said they would be consolidate my load and ship it soon. At this point I looked at the contract and realized they were not required to deliver until Oct 25th, a month after the first delivery date. I called them on Oct 9th to get an update and was told I was in luck, it was in the process of loading and should be at the destination in a few days.
The second truck came on Oct 12. There was only the driver and I helped him unload the truck into the garage. It only took about an hour, but the driver did not offer a manifest to check off items, nor did I have to sign anything. ??? On the way out he drove on my lawn and over the Water Works access hatch. My builder told me not to do that again. If you've read all this, I can only say, 24/7 is expensive and not customer driven. The guys who do the packing and loading are okay, but not special. Find someone else. You can do better. To Consumer Affairs, how could you have recommended these guys ever?
Reviewed Aug. 18, 2023
It was the worst move I have had, I have moved Eleven times. They damaged furniture, lost boxes. Took 12 days to deliver counting weekends. The very worst company I have ever worked with, all employees were day laborers. They gave me a estimate for one price, then price went up $1800. Thank you. Neil.
Dear Neil,
We sincerely apologize for the challenges you experienced during your recent move, and we appreciate your feedback as it helps us improve our services.
First and foremost, we understand your frustration regarding the additional costs that were incurred due to the inclusion of extra items in your inventory. As part of our commitment to transparency, we strive to provide accurate estimates based on the items listed in the inventory. When additional items are added, they may require more space, which can affect the overall cost of the move. We apologize if this wasn't communicated effectively, and we will work on enhancing our communication in this regard.
We are also deeply sorry to hear about the damage to your furniture and the loss of boxes. Our goal is to ensure the safe transportation of your belongings, and any damage or loss is taken seriously. We do have a claims process in place to address such issues. When speaking with Customer Care you were provided with the claims website, and we encourage you to initiate a claim for the damaged items so that we can work toward a resolution.
Regarding the delivery timeline, we apologize for any inconvenience caused by the 12-day duration. As noted in our guidelines, delivery times are typically calculated in business days to provide a more accurate estimate, especially for moves covering longer distances. However, we understand that the extended delivery period may not have aligned with your expectations, and we will reevaluate our communication to ensure clarity in the future.
Your feedback is invaluable to us, and we are committed to addressing these issues and making improvements to prevent similar situations in the future. We understand your frustration, and we genuinely appreciate your patience during this process.
If you have any further concerns or need assistance with your claim, please do not hesitate to reach out to our customer care team. We are here to support you and work towards a resolution.
Thank you for giving us the opportunity to improve, and we hope to regain your trust in the future.
Sincerely,
Office
Reviewed Aug. 17, 2023
If I could give a negative review I would. Never use these crooks They find a way to charge you more on the days leading to delivery. They could help you ask the right questions, but they don't. They charge shuttle service if an 18 wheeler can't "fit" down the street. They consolidate your stuff with other people's stuff. They charge fees wherever they can. Do not use, they are the worst.
We're truly sorry to hear about your recent experience, and we appreciate you taking the time to share your feedback with us. We understand that moving can be a stressful process, and it is our goal to make it as smooth and transparent as possible.
First and foremost, we'd like to clarify the situation regarding the shuttle service charge. Our aim is never to add unnecessary expenses, but rather to ensure the safe and efficient delivery of your belongings. The decision to use a shuttle service is typically made by the driver of the semi-truck, and it is based on the accessibility and safety of the delivery location. As outlined in our terms and conditions, accessorial charges like the shuttle service are mentioned as potential costs that may or may not be applicable.
Regarding the consolidation of items, it's important to mention that this practice is standard in the moving industry and helps optimize the use of space during transportation. This approach is often more cost-effective for customers, as it reduces the overall shipping costs.
We genuinely apologize if you felt that we did not provide you with the necessary information to make informed decisions. We are continuously working to improve our communication and ensure that our customers are well-informed throughout the moving process.
We take your feedback seriously, and we'll be evaluating our processes to see how we can enhance the customer experience. Your satisfaction is important to us, and we're committed to addressing your concerns and making necessary improvements.
If you have any specific concerns or questions about your move, please don't hesitate to reach out to our customer service team. We're here to assist you and provide any additional information you may need.
Thank you for bringing this to our attention, and we hope that we can work towards a resolution that leaves you with a more positive impression of our services.
Sincerely,
Office
Reviewed Aug. 13, 2023
My 5 stars are for the 3 men who moved me last week. They were professional and most importantly quick. Moving out and into another condo involves lots of rules and short time and they were able to accommodate it. I will be using them again when I move next however and hope to get the same guys.
24/7 Logistic Services Company Information
- Company Name:
- 24/7 Logistic Services
- Company Type:
- Private
- Address:
- 1722 Sheridan St. #381
- City:
- Hollywood
- State/Province:
- FL
- Postal Code:
- 33020
- Country:
- United States
- Website:
- 24ls.us