ADT Medical Alert Reviews

My sister referred me to ADT Medical Alert. She's had their service for several years. I only have the pendant. I take it with me everywhere I go. I don't fall, but I live alone. There's a staircase that I walk around the building. If I fall out there, no one would hear me. So, that's the main reason I got it. I do all my own shopping and I drive. I feel safer that I have this. I don't know how well it works outside because I've never had it respond. But it certainly works well here. When I take a shower, I have to be very careful that I don't turn too quickly and let it swing out, or it tells me I have fallen and I have to go through the whole thing. I have other people in this apartment. It's a senior independent living. Theirs that they get from local sources are only effective in their apartment, not even out in the hallway. So I am very pleased with this. I have recommended it also to the social workers at the senior center. My sister was very pleased with them too.

I have the On-The-Go type of deal from ADT Medical Alert. It's $33 a month, and to me, that cost is quite good. The quality is all right as well. I haven't had any problems with it. I put that on the charger every night and it charges. The wristband thing is adequate. It's not the easiest thing to put on and take off though. You don’t want to get it too tight. If you get it too tight, you get an irritation on the skin. Besides that, it's comfortable and light, and what I like about it is I can leave the house. If I had just the regular one, it's good for around the house and 100 feet outside.

All the interactions I've had with ADT Medical Alert's team has been outstanding. The device's base station has an indicator light that comes out. It says, “Test.” It flashes. We hit the test button. It starts to do the cycle through the system itself. And we have to pay if it passes. I've had to sometimes call and talk to ADT. We walked through it again and it worked. When Lottie fell, the device activated and notified everybody. It made me feel better that it would go off and work, because it functioned as it should have. I'm glad that Lottie has it.

I'm most impressed with the price. I saw the deal for 32.99 a month. ADT gave me the GPS system, and I put it in my pocket. That has a microphone so when ADT called me, I could talk to them through it. But the necklace part is awesome. I was so happy to get my ADT Medical Alert device. I put it on my Instagram because I wanted to share the news. I'm a SAG-AFTRA member at the union so I meet all these girls at yoga class and the gym. I'm a bit older than they are, so I wanted to give them the good news that I found a great deal at ADT. It's new technology, but they don't understand that it's called On-The-Go System. And it's important to emphasize that all these young girls could feel safe in Hollywood, and have the freedom to walk on Hollywood Boulevard without getting injured by anyone or mugged.

The machine blinks for us to do a test every 30 days and when I see the blinking, I usually hit the necklace button and tell the reps I'm just doing a test. It seems like in the last three months when I'm doing that, it takes longer for ADT Medical Alert to answer my call. It says, "Call in progress" over and over until somebody picks up. We're in Weakley County of about 35,000 and it's our local ambulance service that comes. I live in the city limits and if our city police are not out on a call, because there's only one officer on at a time, they will come and get here before the paramedics do, if they're not busy. So, a lot of times, they're the first ones on the scene and then the paramedics come and check my mother out and do her vitals.

When I take my walk, I put one in my pocket and wear the other one so if something happens to me on the walk, I can call. I like my ADT Medical Alert. It provides an extra level of security. It's like having AAA. Your car will never blow a tire. But when it does, it's helpful to have. The only thing I have going against it is I've tried testing it a couple times but haven't got much of a response.

My niece got an ADT Medical Alert for me. But I do not wear it. That thing is too heavy around my neck. But, it works and it's better than not having it. When I need it, it's always there.

So I haven’t went ahead to make the purchase yet due to unforeseen circumstances but the salesperson was very patient and thorough about the pricing and options and he answered my question about why I should choose ADT over anyone else. It’s the company’s history that won me. When things get better for my family I will be going with them.

I have ADT as my home security. I called them and asked them about the Medical Alert. I wear the pendant when I'm walking. If I fall, I press the button and someone will respond. I put it on in the morning and take it off when I get through with my walk. It gives me a sense of security that if something happens, I've got assistance. I would recommend it. I haven't had to use it yet. But one time in the shower I fell and somebody called on that. I had gotten a couple of calls. It looked like I had fallen, but I hadn't. It lets me know somebody is out there.

Every time I've needed a new device, I call ADT up and they send it to me. They've been great to work with. I had one alert where I fell on my face coming out of my house, and they got me help and got the EMT team there to take care of me. I also have to learn to take it off when I'm poking my hands in places where it might get set off. I've had three false alarms and they're always courteous.