Allied Van Lines Reviews

Quote from Carey was done rapidly and actual charges were less, based on weight. Cubic footage was much higher than quoted, resulting in extremely 'tight' packing and need to pack some items in driver's cab. Packers (4), including driver at origin were professional and handled all goods with extreme care. Drop off/unloading was done with driver and assistant and they were responsive to needs for room placement of goods and were 2 of the original packers. They were rushed at end/delivery and it appeared like they needed assistance unloading but no complaints from them. They departed, forgetting to leave my furniture dolly and did not review condition of goods, with one item broken (solid Oak coffee table) and another missing (Furniture dolly). Both driver and assistant at end of move were very courteous and appeared to be exhausted. I would highly recommend them because of their positive attitudes and desire to satisfy our demands. Overall, very satisfied with movers and Carey Moving (second time using them). Customer service was great!

I recently moved from a very small town in Western Pennsylvania to a town in North Carolina. In addition to the equivalent of a two-bedroom home, I moved most of a woodworking workshop, a considerable amount of hardwood lumber and an electronics workbench. I did the packing myself prior to arranging the move. The two-man crew arrived as scheduled and had loaded the 200+ boxes, packages, and items within 4 hours. This included moving most of the woodshop items from the basement and furniture from the second story as well as the ground floor. Unloading was similarly efficient.

Good communication. Movers professional and careful. Still haven’t unpacked everything. I have someone else’s ironing board and reported it. I am mostly disappointed in the process for replacing a broken piece of glass in a cabinet. Accidents happen but the repair process should not be so burdensome on the customer. We could have taken the cabinet door it to a glass shop and had it fixed within a week. I find your form annoying and having to take and send photos and waiting for some adjuster to show up and verify what the driver had already documented before he left is annoying. We’re left with a cabinet in our great room that has all the charm of a missing tooth. Thank you for the opportunity to give feedback.

As a customer who has moved numerous times my recent experience with Coleman Allied from the estimate to the delivery was top notch and the best ever! The Customer service was prompt and solved all issues with excellent solutions! The driver and his wife were excellent and chose the most energetic, polite, strong, careful teams for pickup and delivery. No issues. And due to an unknown driveway factor, provided a shuttle at delivery w/o charge. I cannot say enough good things about the helpful people who truly understand the tension us movers are experiencing. Wonderful people who are professional all the way! Oh yes, and they wouldn't let me help them with anything! If you are moving, get the best with Coleman. And by the way, their prices are also competitive. Thank you for a wonderful and blessed move to everyone at Coleman Allied!

We would like to thank Allied/Bayshore Moving from Newark, Delaware for the exceptional service they provided and all of the employees who assisted us with our move from NJ to St. Augustine, FL. We first met Billy **who came to our house to provide the estimate for moving all of our belongings. He arrived on time and was very friendly, knowledgeable and helpful. He gave us suggestions on how to handle this big move as well as recommendations on some ways we could save ourselves some money. We obviously got other estimates, but Allied was the best price and we felt most comfortable trusting them with our cross-country move.

Everyone involved was superb. Very courteous and professional. Driver Corey was awesome. Was very pleased with how fast move was completed and scheduled. Very pleased with unpacking and placed in storage. Corey did great. His partner was good as well. Late in arriving but understand long trip and traffic issues. Perhaps picking up other load contributed to lateness. Ryan and Joyce were professional and great customer service. If moving I’ll consider and use your services again. Cost was very good. Thanks for everything.

I personally think it would have been better to load it on one truck, my items were taken to a warehouse and reloaded onto another truck. Several items were damaged, when one puts fragile glass on the container why in God's earth would you stack stuff on top of them. They were delivered in a timely manner, but I feel little care was used to make sure items were safe. The driver seemed to be in a hurry. I wanted to pay him after they had unloaded but he said no it had to be on delivery, and the other 2 guys that showed up to help very unprofessional, I know it was hot but they are aware of the weather in FL. For the service I got I feel it was somewhat over priced, had a bad experience in the past with a mover to Florida, so I was hoping this one would be much better, need to work on customer service and treat your client's belongings as you would your own.

The young men that delivered my table were so professional, experienced and careful in their delivery. Great customer service. I’m waiting on a balance of my delivery and I hope I get these two young men again because they were true professionals. I continue to buy furniture from Arhaus because of the quality of the furniture but also they have great customer service

Almost all of my furniture was damaged. I have relocated several times in the past, but this is by far the most damage I have ever experienced. Furniture was crushed, scraped, and torn. Some boxes were also crushed to the point of being split open. Mattresses and box springs were not bagged prior to loading.

Theresa and office staff were great with the coordination and communication. My issue is with the driver and some of the crew. On the day of the pick up the driver, Ronnie, gave me a window of 8am-10am. He arrived at 10am at the wrong address (he transposed the numbers) and the crew didn't arrive until 1015. The first piece of furniture wasn't moved until almost 11am. I was then scolded by the driver about my techniques of wrapping furniture and moving it. I had locked my animals in the bathroom, as was encourage that animals should be out of the way, and almost immediately one of the crew asked to use my bathroom. I said no because I had animals (cats) in there and they would be hard to catch. This did not please the crew and I was told to let them out and they would help catch them because they just need to "grab them by the neck." I said no. Eventually the items were loaded and we headed to the storage unit.