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About APMEX
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Since 2000, APMEX has been a precious metals dealer specializing in coins, bars, rounds, bullion, seminumismatic and numismatic products and precious metal individual retirement accounts (IRAs) for U.S. and international customers. With no minimum or maximum order size and free shipping on domestic orders over $199, it is an affordable option for beginner and expert investors. APMEX guarantees orders to be processed and shipped within one business day, or you receive a $10 coupon.
Pros & Cons
Pros
- No order minimums
- AutoInvest program
Cons
- Higher cost for PayPal and cards
- Minimum $1,000 buyback
Bottom Line
APMEX is an online precious metals site for both at-home investing and IRA investing. Its AutoInvest program makes it easy to build your investment gradually. APMEX buys various precious metals with a one-day payment guarantee.
Featured Reviews
Bought from this company on the recommendation of our son, who has been a customer for years. Exceeded our expectations. Attention to detail was great. Had a bit of a problem orde...
Read full review... They always have a great selection, with many coins only they have access to. The box is usually a little big. So make sure your tracking your package and home at time of deli...
Read full reviewGold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.
What is APMEX?
APMEX is an Oklahoma City-based precious metals company that serves both domestic and international customers. It provides government-issued coins and bars, as well as jewelry, collectibles and investment-grade bullion items from more than 90 different mints and refineries around the world.
After you complete your second order through APMEX, you are eligible for the no-cost APMEX Club, which comes with benefits like early access to flash sales and an anniversary gift, depending on your membership tier. You will move up to different membership levels – unlocking more perks – the more orders you place, or if you hit a certain spending threshold.
APMEX also offers a seller’s program that’s open to everyone — not just past customers. It buys a wide range of bullion, numismatics, rare coins and currency, as long as it can authenticate the item. Shipping costs are deducted from your total, but for most sales, you will receive payment the business day after it arrives. APMEX requires its purchases to be at least $1,000, and it does not do not purchase raw ungraded pennies, jewelry items and unrefined precious metals, such as dust or nuggets.
How does APMEX work?
Prices are listed on APMEX’s website, with a live price ticker on the top of the page so you can know if you are purchasing at a good price. Customers can choose to check out after logging in to an account or as a guest. While there is no minimum or maximum purchase amount, APMEX does suggest contacting its sales department for orders larger than $500,000.
Opening an account with APMEX is free and can help you place trades faster and check your shipping status. You can enable APMEX’s AutoInvest program to set how often you invest in your favorite gold or silver products. While you can set which products you buy and how often, you cannot specify the dollar amount, so you will be charged whatever the asking price is during your scheduled buy.
MintDirect is a coin-grading service offered by APMEX. It ensures your coins stay in pristine condition in mint-sealed tubes. You will receive uncirculated, untouched pieces without any handling or searching.
APMEX products and services
APMEX has more than 40,000 products listed on its website, including coins, bars, rounds, bullion, and seminumismatic and numismatic products. APMEX also offers several IRA-approved metals for investing.
IRA-approved precious metals
APMEX sells IRA-approved products and works with your chosen custodian, though it does encourage using one of five preferred custodians. It has a dedicated IRA specialist to assist with new IRA accounts and investment purchases. Note that there is a minimum purchase of $2,000 for IRAs.
Gold
APMEX offers a variety of gold coins from mints worldwide, including American Gold Eagles, Canadian Gold Maple Leafs and South African Gold Krugerrands. Customers can also find gold bars from reputable mints, including PAMP Suisse, Credit Suisse and Johnson Matthey. Gold rounds, jewelry and notes are also available.
Silver
APMEX offers silver coins, including American Silver Eagles, Canadian Silver Maple Leafs and Mexican Silver Libertads. Silver bars are also available from reputable mints, including Engelhard, Johnson Matthey, and Sunshine Minting.
Platinum and palladium
Also available are platinum coins and palladium, including American Eagles, Canadian Maple Leafs and Australian Platinum Kangaroos. Both precious metals are available as bars and rounds.
APMEX fees
APMEX charges a flat shipping and handling fee of $9.95 per order for orders under $199. Orders over $199 ship free. You will also receive a 4% discount when you pay with a check, electronic check or wire transfer.
Cancellations are subject to a market loss policy plus a $35 cancellation fee. For accepted returns, bitcoin is refunded through BitPay at the rate of the time of the refund. A 5% restocking fee is applied to all credit card returns. Some returns or exchanges are also subject to a $50 restocking fee and market loss fee.
Additionally, customers can choose to have their non-IRA purchases stored securely with its partner, Citadel. Storage fees range from 0.45% to 0.55%, and annual fees range from $180 to $550.
APMEX FAQ
What forms of payment does APMEX accept?
APMEX offers many options to pay, though some payment methods cost less than others to use. You can use a credit or debit card, check, electronic check, wire transfer, PayPal or select cryptocurrency to complete your order. APMEX does not accept prepaid cards or money orders.
How long does it take for my APMEX order to ship?
Select domestic orders will ship as soon as the next business day after your payment has cleared. Other domestic orders can take up to three business days to ship. Typically, most domestic orders arrive within one to 10 business days and are fully insured while in transit.
What is APMEX's return policy?
Customer satisfaction is guaranteed. Returns must be initiated within seven business days through customer service. Items must be in the original packaging. Restocking fees and return shipping fees might apply. You might also pay a market loss fee.
Is APMEX legit?
APMEX has been in business since 2000 and has sold more than 130 million ounces of gold and silver in more than 60 countries around the world. It has also purchased over $1 billion worth of precious metals. It partnered with Professional Coin Grading Service (PCGS) in 2020 to enhance its MintDirect program.
APMEX Reviews
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Reviewed Sept. 21, 2023
Easy to order, prices are competitive, and their response and communications are great through the whole process. The packaging and mailing are very secure. I have been a customer for several years now and have not had any problems with my orders. They always offer top quality products at the lowest possible prices. I love the way that they would buy back my received products, if I wanted to sell. They are truly a One-Stop Exchange! Very trusted!
Reviewed June 20, 2023
Great company, service, website, amount of products offered, and ease of use. Only company I will be using for this. The only thing I wish was available is the 5oz bar tubes but I found some holders on Amazon. I'm also using one gold, thank you for what you offer Apmex, gives me some peace of mind. I was originally going to use American Hartford Gold but did research and glad I found you guys. Thanks, Nathan.
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Reviewed April 13, 2023
Apmex has delivered products as specified, on time, great tracking communication. However, the portfolio tool is deceptive in regard to “current value”. Portfolio tool shows acquisition cost and current value but current value is apmex’s retail selling price, not what your actual value is. Apmex won’t pay retail or even give spot value for your product that you have to sell.
It’s relatively understandable that your product is valued at spot price; but why would anyone pay you retail price? AKA apmexs’ false impression your stuff is worth retail value. Portfolio tool does have a disclaimer in clear but small view to set the record straight. That’s how they get away with it. Since Apmexs’ current value of product is false once it’s in your hands… it really shouldn’t show it at all. It’s misleading regardless of the disclaimer.
Reviewed Jan. 19, 2023
I have used Apmex on several occasions with no issues. I did see one review where the coin was being shipped to the wrong address. That happened to me as I failed to update my address after a move. It was being shipped standard USPS, I called Apmex the next day to explain and they were really good about it. They put some kind of trace on it and got it shipped back to Apmex, it was then shipped out with the new address and all was good. Just delayed.
Reviewed Nov. 27, 2022
This is was one of my yearly purchases from Apmex for silver and gold coins. They always have a great selection with many coins only they have access to. The box is usually a little big. So make sure your tracking your package and home at time of delivery or you suffer the chance the mailman just leaves your package next to the mailbox for any dirt bag to steal. Those are the times we live in now, not Apmex fault. All coins I've received from Apmex have been BU and well packed, just as advertised.
Reviewed Oct. 28, 2023
I sent the bank transfer. It was received, then the order was cancelled AFTER the payment was received. I call, and this status was verified on all three calls. I asked for an immediate refund of the bank transfer. Four weeks after the first refund request, I called and demanded to talk to someone in a supervisory position. I was connected with someone in accounting and was finally promised a reversal of the bank transfer. Five weeks after the purchase, I finally have my money back... all of it. The threatened capital loss was NOT applied. DO NOT PURCHASE FROM THIS OUTFIT.
Reviewed Oct. 18, 2023
I've conducted business for many years purchasing coins from Apmex. The leadership must have changed recently. I purchased 2 coins, my check was cashed by them, and now they are stating I owe them $316 for a cancellation fee which they accidentally conducted. I am now trying to either get my money back or they ship coins without their added cancel fee! Buyer beware.
Reviewed Oct. 2, 2023
I was an avid buyer on Apmex for years. So much that I was a premier member. Well yesterday I go to login to my new phone on their app, I get a "security" alert. I wrote a customer service email and called them directly today. Well after speaking to a few different people, I get transferred to a woman. She claims now my account is PERMANENTLY BANNED because the address is marked banned in their system. I said, "What are you talking about? Mind you I live I'm a MULTI- UNIT and there's 4 other people who live at the "same" address." According to her, I now am banned, all Premier perks gone and can no longer shop at their site/app because SOMEONE ELSE THAT I DO NOT EVEN KNOW had an issue with them??!! Talk about complete UNFAIR BUSINESS PRACTICES...I guess they don't want MINORITY WOMEN such as myself getting ahead in life and having gold/silver assets!!
I cannot believe in this day and age no one can think Well this woman has been here for YEARS, is a PREMIER member, AND never had any issues....so there's NO VALID REASON to ban her. Why not just BAN THE VIOLATING customers?? Instead now everyone that has my address is considered "Blacklisted"? What??!! This is BEYOND NUTS to me! I have NEVER heard of this and I have been in this industry for yrs! I am taking this a personal attack against me. Apmex obviously has ZERO loyalty to their PREMIER customers! None at all! They never asked me anything. All they did is ban my account immediately over a neighbor's mistakes? Wow I would love to see if I ran my business this way. And I just threw people out of their rental units or homes just because their friends caused issues or something else petty. I would be out of business and doxxed. DO NOT waste YEARS like I did being LOYAL to these treasonous people.
Reviewed Sept. 27, 2023
It was a great experience website easy to navigate. The company seemed secure and delivers as promised. I was given options for delivery. My product was packaged well. I have order more three times from this company and have not had one complaint.
Reviewed Sept. 23, 2023
As a repeat customer, this a good metals company. It is a credible company that delivers as stated. Huge selection of products and fair prices, with deals all the time. I have purchased for several years.
APMEX Company Information
- Company Name:
- APMEX
- Year Founded:
- 2000
- Address:
- 226 Dean A. McGee
- City:
- Oklahoma City
- State/Province:
- OK
- Postal Code:
- 73102
- Country:
- United States
- Website:
- www.apmex.com
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