Avant Reviews

-I called about this and was hung up on 2x, then on the third call was told to wait an hour and try again. This is absolutely unacceptable for a financial institution.

I will stop the process and send all this information to federal reporting agencies, as well as my bank. I recorded the last call and suggest anyone record any interactions with this very shady, deceitful company.

First and foremost, Avant falsely assured me that a credit inquiry would not impact my credit score nor show up on my credit report. Unfortunately, this turned out to be a blatant lie. My credit score took a hit even before I completed the application process, which was disheartening and completely contrary to their claims. The entire application process was riddled with issues.

Dealing with Avant's customer service was an awful and stressful experience. There was a significant language barrier, making effective communication nearly impossible. I found myself spending mega hours on the phone, constantly uploading documents, only to be met with confusion and repeated requests for the same information. It was an exercise in frustration, and I was turned down after being told what bank account did I want it in? Avant is a very deceptive company to deal with. Lenmark approved me in hours and provided the funds in 3 total hours. Avant asked for my log ons and passwords for my 2 bank accounts. I've reported this to the police and plan on reporting it to the government. Trust me don't believe anything from Avant.

First and foremost, Avant falsely assured me that a credit inquiry would not impact my credit score nor show up on my credit report. Unfortunately, this turned out to be a blatant lie. My credit score took a hit even before I completed the application process, which was disheartening and completely contrary to their claims. The entire application process was riddled with issues. Dealing with Avant's customer service was an awful and stressful experience. There was a significant language barrier, making effective communication nearly impossible. I found myself spending days on the phone, constantly uploading documents, only to be met with confusion and repeated requests for the same information. It was an exercise in frustration, and I eventually had to abandon my application altogether.

To add insult to injury, Avant wasted my time by falsely boosting my hopes of approval, only to dash them in the end. They informed me that my chances were exceptional, but after going through the tedious process, they informed me that I did not qualify. This misleading behavior resulted in a loss of points on my credit score for merely attempting to secure a loan.

Moreover, the company's lack of transparency is deeply concerning. Avant appeared to collect a significant amount of personal information from me, including details about multiple bank accounts and two months' worth of pay stubs for both myself and my spouse. However, despite the extensive data they gathered, they failed to approve the loan and instead asked me to reapply after 30 days. This raises suspicions about their true motives and leaves customers feeling like their personal information is being exploited.

In conclusion, I strongly advise against using Avant. Their false promises, inadequate service, and credit-damaging practices are inexcusable. It's evident that they prioritize their own interests over the well-being of their customers. I am personally monitoring my credit and bank account information closely, as I'm uncertain about the true intentions behind Avant's excessive data collection. Save yourself the stress and potential harm, and seek out alternative lenders with more transparent and customer-friendly practices.

So, the following month, since they have a habit of not picking up their phones and their website doesn't work well, I tried sending out a check, only to find out that they had moved and failed to inform people! They tried telling me I made a mistake, as if I cannot read and write well, which didn't go over very well. I then shared proof that what I said was true.

Instead of using that proof so I could get the late fee reversed, the supervisor, Demario Grant, instead did not tell me that he could do only one late fee reversal request. No, he did not. The call was being recorded, so I have proof. I thought we were processing December's late fee. Instead, he processed January's late fee with December's reason, that they did not answer their phones before Christmas. I cannot prove he did this on purpose, but either way, now I am forced to pay late fees I did not deserve paying.

You might save in other areas with this company, but they limit their pay options on purpose so if the payment fails for reasons beyond your control, they will never, ever, ever, ever, ever, ever.... ever!... forgive the late fee. You can be in a coma for ten months, and they would blame that on you and insist you pay all the late fees.

So, I have had late fees levied on me that should not have been, and I'm being forced to pay them even though it was not my fault. It was theirs. They lag behind ALL of their competitors because they do not have the options that other companies afford you. In the end, don't expect to save a great deal of money with this company. They are worse than everyone else.

The very next day, however, I received notification that my application had "expired", meaning they took so long to review that the process timed out. I would not need to re-apply and start the process over. On top of this, the customer service I received was not the best. They seemed to have little understanding of the actual loan process or terminology in personal finance. I did give an extra star as their quoted rates were better than others I received, but Avant as a company needs some serious help.