Boca Walk-in Tubs Reviews

The customer service of Boca was really good. They answered all our questions. We had read on their website that they manufacture these things themselves. You also have an opportunity to buy the Boca Tub and then hire someone else to install it, or they have, in larger cities, people that they contract themselves to install it. It's been they have contractors who have installed many Boca tubs and are experienced at it. We chose to go that route. Not only did we buy our Boca tub through Boca, but we also bought the labor to install it through one of their contractors. We didn't need to go out and hire a separate contractor. That, for me, was a big plus.

The salesman with Boca earned our trust. He was very detailed. We also like the timeliness of getting the tub and getting it in. They did a good job. The tub was a little pricier than I had anticipated but with discounts, it wasn't too bad. I bought it because my mother lives with us. She's 91 years old and got dementia. She also has two artificial hips which limit her mobility to lift a leg up over the seven-inch high tub that I had previously. It was a real struggle for her to get in and out of the tub. She couldn't sit in the tub too. I had a chair inside the tub for her to sit in. It was not the best situation in the world.

Boca said someone could come out and kind of explain things to me and show me different things. The guy who came was very knowledgeable. He answered all our questions. When I was like, "I need you to explain this and everything." He was very good. It was simple. A kid could have understood. He used an iPad. So, all I had to do is connect him to my Wi-Fi because we have a big TV where we were. He was able to put the demonstration on the television, which was great for my mother. I was trying to huddle around him and look at his iPad. He was showing us the different things the tub can do. I was really impressed with that.

I was shopping around for a walk-in bath that has two seats and Boca was the only one that said that they had it. The rep was very knowledgeable and helpful. I was a little aghast at the price but I have no information about how much it really cost. I thought to myself, I could buy a car for that. The installers were very helpful and peaceful. They were nice people and they kept cleaning up as they did things.

So many of the other tubs had a four to five-inch step to get in but the Boca tub only had an inch and a half or two and I liked that. Also, I liked the options that it had, as far as jets and water, and that it drained quickly. The people that came out and installed the tub were absolutely amazing. They tore the old tub out and installed the new tub flawlessly. They did beautiful work and they were done in a couple hours. They were very cordial and hospitable. I was very impressed and the tub looks great.

My installation experience with Boca was pleasant. The installers were very professional, friendly and neat. I like all the features of the walk-in tub. The price and the presentation were good and that counted a lot. Plus, Boca left material. Other companies did not leave any type of written material with you and you have to make your decision right then.

The rep was pushy, but he was a salesman. We liked him. The installer was a great guy. He did well. We're very happy with the walk-in tub. My husband uses it more than I do. He enjoys sitting in there and soaking.

I enjoyed working with Boca. The representative was very nice and professional. However, I didn't get the tub in the time schedule I wanted to get it in. The holidays came into play. I didn't expect that to make the difference. But it worked out since. Everything's very professional. The installer was great. The tub is fantastic. I've used it many times and it’s the best thing I got inside the house. I’d definitely recommend it. I saved money and got a good quality product.

I had an excellent representative, Ernie, and she came over and demonstrated after the tub was put in. The first night we were in the house, there wasn't a stopper on it. It ended up that the stopper wouldn't open, so we had to crawl out of the tub. We're getting a stopper. Boca also called this morning and said the chain was being mailed to us. Other than that, we've not had any problems with the tub, and we've already told people we love Boca. My husband loves the tub. On the other hand, I've only used the tub one time because it's makes me really hot, so I do showers instead of tubs.

The rep was nice and the installer did a really good job. I like my new walk-in tub, the massage feature and the air jets. But I wish I could have get a bigger one. Other than that, the Boca tub does the job when you have neuropathy on your feet.