BCI Bath & Shower

BCI Bath & Shower Reviews

BCI Bath & Shower Reviews
4.5(13)
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Overall Rating4.5 out of 5
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About BCI Bath & Shower

BCI Bath & Shower transforms bathrooms of all sizes and styles throughout North America. Its American-made products include different types of tubs and showers, which you can customize for color, hardware, accessories and other features. All BCI Bath & Shower products can be installed in as little as a day and come with a limited lifetime warranty. The company offers free in-home consultations with project quotes.

Pros & Cons

Pros

  • Customizable options
  • Accessibility products
  • Payment plans

Cons

  • Not available in all locations

Bottom Line

BCI Bath & Shower remodels bathrooms in as little as a day. All BCI-manufactured products are made in the U.S. and come with a limited lifetime warranty. You can call or go online to schedule a free in-home consultation and get a quote.

What is BCI Bath & Shower?

BCI Bath & Shower is a bathroom remodeling company with more than 850 authorized dealers throughout North America. Its factory-trained installers update bathrooms of all types using American-made products, including bathtubs and showers with customizable features. Remodels can be completed in as little as one day. BCI Bath & Shower is based in Libertyville, Illinois.

How does BCI Bath & Shower work?

BCI Bath & Shower’s process starts with a free in-home consultation and cost estimate. You can get started by calling or filling out a form online. BCI Bath & Shower sends out an approved local expert to discuss your remodeling ideas, show you samples and give customization options. You then get a quote for your project.

On installation day, a factory-trained crew will prep the bathroom, remove existing products and install the new bath or shower items. The installation can take as little as a day. BCI Bath & Shower remodels are backed by a limited lifetime warranty.

BCI Bath & Shower products

BCI Bath & Shower offers a variety of bathroom products and services. These include:

  • Bathtubs: Bathtubs include replacement tubs, tub liners and deep-soaker tubs.
  • Showers: Shower types include replacement showers, enclosures and doors, oversize showers, corner showers and more.
  • Conversions: Convert your shower or tub to make it more useful. There are several colors and patterns to choose from for easy updating.
  • Accessibility products: BCI Bath & Shower offers walk-in tubs and roll-in showers that make bathing safer.

BCI Bath & Shower states its products are made with high-quality acrylic that’s nonporous, resistant to mold and mildew and easy to clean with gentle soap and water. The company backs its baths and showers with a limited lifetime warranty.

BCI Bath & Shower cost

BCI Bath & Shower emphasizes affordable pricing. You can get a cost estimate by setting up a free in-home consultation with a local expert; at the end of the consultation, you receive a quote for the remodel.

BCI Bath & Shower offers financing and discounts. At the time of publishing, the company’s financing options include payment plans starting as low as $99 per month and an option to make no payments over 18 months. BCI Bath & Shower provides discounts for military personnel and seniors.

BCI Bath & Shower FAQ

Does BCI Bath & Shower offer payment plans?

At the time of publishing, BCI Bath & Shower offers payment plans starting at $99 per month. It also offers a plan with no payments over 18 months.

Does BCI Bath & Shower offer discounts?

BCI Bath & Shower has both military and senior discounts.

Does BCI Bath & Shower have a warranty?

All BCI Bath & Shower products come with a limited lifetime warranty. Be sure to read over the fine print of the warranty so you understand the coverage details.

Where is BCI Bath & Shower available?

BCI Bath & Shower has a network of more than 850 authorized dealers across North America.

Is BCI Bath & Shower legit?

Whether you’re looking for a complete bathroom remodel or a more simple update, BCI Bath & Shower is worth considering. The company offers a variety of bath and shower products and the ability to customize to your design tastes. The free in-home consultation, financing plans, discounts and limited lifetime warranty are added benefits. With any remodel, we recommend reading reviews, checking licensing, requesting references and getting quotes from multiple companies before choosing the right company for you.

BCI Bath & Shower Reviews

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Verified purchase
Installation & SetupStaff

Reviewed Nov. 5, 2023

We called for someone to come and talk to us about BCI. This man came and he was marvelous. He had this charisma and he seemed honest and very sincere. We love it. The installation went wonderful. They sent two of the nicest fellas. They were very thoughtful. We have a total care son and another son who has special needs, so we're busy. We have a small house and they were very thoughtful of our needs. They didn't do a thing till they asked. I was very impressed. They worked quietly. They didn't bother anybody. They did a beautiful job. They're quality people. We're very pleased with our shower and I love the seat.

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Response from BCI Bath & Shower

Thank you for choosing us for your home. We are happy to hear that you love your new bathroom and hope it can make life a little bit easier for everyone, if not just adding some new beauty.

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    Verified purchase
    Installation & SetupStaffReliability

    Reviewed Nov. 4, 2023

    We liked the way that BCI's reps came right out and gave us an estimate. They did everything that they said that they were going to do and there wasn't any pressure. They left us to make our own mind up and they were very reliable. They had a good reputation, too. The installation went wonderfully. The techs came out on a Thursday morning at 7:00 and they worked until 2:00. We had ceramic tiles, so it was very difficult for them to get that out. But they worked until they got that out and they started the shower. Then it came time for them to go home, and they were back first thing the next morning. They finished up at 12:00 and their work looks great.

    Those two guys were also really nice and very polite. Plus, they were very helpful with any questions that we had. They sat down with us and went over everything, what we need to look for, and how we need to take care of it. They really took their time in making sure that we understood what we needed to do for the warranty because the work is guaranteed for life as long as we live here.

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    Response from BCI Bath & Shower

    Thank you for the review Beverly! We are so glad to hear about your experience with members of our team. It gives us great pride knowing that our installers made sure you knew everything important so you felt comfortable with your new shower.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 26, 2023

    Rome Bath has a showroom in Quakertown, which isn't far from where I am. I took a ride down to see what their baths looked like and I was very pleased. What I saw and the people that I spoke to made me decide on them to do the bath. The customer service reps were polite and answered any questions I had. They came out and had samples of different types of walls because they did the whole enclosure. There were different types of finishes to the plumbing portion of it. So, you're able to pick right from the person who came to your house without having to even go to their showroom.

    I originally had a tub with a shower in it and I had the same thing put back in. The guys who did the work were efficient and I was amazed at how quickly they did it. Because of the speed of how they did it, I didn't think it would look as good as it did. There wasn't anything I saw that I wasn't happy with. Everybody says the bathroom looks nice. The price was more than I thought it would cost to do it, but at the same time, they were cheaper than anybody else that I had come to the house.

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    Response from BCI Bath & Shower

    Thank you for choosing us. We are happy to hear that after the installation, everything was to your liking!

    Verified purchase
    Staff

    Reviewed Oct. 26, 2023

    We had a tub/shower combo put in by BCI Bath & Shower. They took out the tub and replaced it with a walk-in shower. They also replaced the toilet and the vanity. We had a very long vanity. We shortened it to 4 feet and added a tall cabinet on the side of the vanity. I like having the storage there. We had bought our own flooring and they put in the flooring as well. We bought our own mirror and had an electrician put it in because it had lighting. They didn't wanna touch that. My biggest complaint was they didn't put up any barrier between our bathroom and our bedroom, so the dust was horrendous in our bed bedroom. I have allergies and couldn't sleep upstairs for several days. We had to wipe down every single surface in our bedroom including the walls and doors. But the quality of work was good overall.

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    Response from BCI Bath & Shower

    Thank you for bringing the dust problem to our attention, we will definitely keep that in mind going forward. We are happy to hear that the end result is what you wanted from us and you did a full bathroom remodel. It is always nice knowing that our showers are in a homeowner's fully realized dream bathroom. We hope you love it for many years.

    Verified purchase

    Reviewed Oct. 26, 2023

    The sales rep went out of his way to show us different colors because there were popular colors that everybody wanted to buy. He also showed us other layouts as far as the types of showerhead we could get and the different bars and the placement of the bars. The walk-in shower which we ordered around the end of May was installed in the middle of August. We had done some previous renovation of the upstairs. Our pipes broke, so we had to have the old pipes redone with PVC, and we could never get the door which covered the piping on right. When they tore that up to get to the piping, they ripped up some paneling, and it was a mess. The installer took it upon himself to fix that though that was not part of the plan. His attitude was great. The workmanship was fantastic. It was the best $13,000 I have spent in a long time. I couldn't have asked for anything better. I'm so happy with BCI Bath & Shower.

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    Response from BCI Bath & Shower

    Thank you for taking the time to review us and let us know about every step in your experience with us. Firstly, thank you for choosing us and our product to be a part of your home. It is an important decision and there are many choices out there, it means a lot to us that we were chosen. Secondly, thank you for letting us make things right when we made a bit of a mess. Surprises happen and we always do our best to adapt and make things perfect in the end. Lastly, we are ecstatic to hear that by the end, you loved your new shower! Our material is durable and we know that you will be able to love your bathroom for years to come.

    Verified purchase
    Installation & SetupPricePunctuality & SpeedStaff

    Reviewed Oct. 25, 2023

    BCI Bath & Shower had a good price, and they had a good rep. Everything went all right. The rep was good. He went over everything. He came on the appointed time and had everything ready, explained everything, and had all the samples. We could adjust anything to where we wanted it. It was flexible. And the guys that came and installed it were good, too. It's excellent quality. They had a little problem with the showerhead. It dripped. A couple of days later, a guy came and fixed that. He was in and out of here in 15 minutes.

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    Response from BCI Bath & Shower

    It is wonderful to hear you are enjoying your custom designed shower! Thank you for giving us a chance to quickly remedy the leak for you. We always want to leave a home perfect for all of our customers to enjoy and love.

    Verified purchase
    Staff

    Reviewed Oct. 25, 2023

    BCI came out to strip everything, put a flat walk-in shower in and did a phenomenal job. Put a new sink, a cabinet over my toilet, and did my walls. They were very good. Whoever got them would be lucky. I was very happy. It's a bit easier for my mom to get in so I could get her in and out of the shower better. And they made the sink smaller so we have more room. It's a lot better. It was an old bathroom. Now, it looks nice.

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    Response from BCI Bath & Shower

    Thank you for taking the time to review us. We are glad we were able to optimize your bathroom to save space and improve accessibility for your mother. Everyone should have a beautiful and comfortable bathroom to love, we appreciate you choosing us to provide yours.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 25, 2023

    They tore out the old shower and bath and put in a walk-in shower. They were very professional. They were on time and they were in and out. Everything went along just like we planned and without any snags. I highly recommend BCI.

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    Response from BCI Bath & Shower

    We really appreciate the recommendation, Jeff. We hope the new walk-in shower truly makes your daily life comfortable and enjoyable for years to come.

    Verified purchase

    Reviewed Oct. 25, 2023

    They did the shower and the quality of work is pretty good. The contractor tore out the old one and put in new walls, a base, and some plumbing. What I like the most about the shower is that I can set the temperature and then I go right back to it the next time. My wife likes it, too.

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    Response from BCI Bath & Shower

    We are glad you and your wife are enjoying the new shower. It is great to hear that you already have features you love and are taking to it. Thank you for choosing us for your project.

    Verified purchase
    Staff

    Reviewed Sept. 16, 2023

    We did a walk-in shower with BCI. I like it. The installer ran into a bump in the road but that was to be expected. The rep took the time out to reach out to us after the fact.

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    Response from BCI Bath & Shower

    We are happy to hear that our installer was able to adapt to any issues that came along and the shower was completed. We appreciate your understanding and patience when a little trouble comes up. Your new shower should now have lasting beauty for years to come!

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    BCI Bath & Shower Company Information

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    BCI Bath & Shower
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