Birch Gold Group

Birch Gold Group Reviews

Birch Gold Group Reviews
4.9(130)

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Overall Rating4.9 out of 5
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About Birch Gold Group

Founded in 2003 and headquartered out of Burbank, California, Birch Gold Group prides itself on educating its customers to help them diversify their savings, including within a retirement account. Its team of professionals has years of experience in the industry, and includes an in-house IRA Department as well as dozens of Precious Metal Specialists. Throughout the years, the company has helped thousands of Americans move their IRA, 401(k) and other tax-advantaged retirement accounts out of stocks, bonds and mutual funds and into IRAs backed by physical gold and silver. It's for this reason that they pride themselves on being the Precious Metal IRA Specialists. Learn how to better protect your savings today by visiting BirchGold.com or calling one of their dedicated professionals.

Pros & Cons

Pros

  • Partners with depositories
  • Offers a variety of precious metals
  • Diversifies your savings
  • Work with a specialist

Cons

  • No guarantees
  • Doesn’t work with conventional IRAs

Bottom Line

Birch Gold Group is a gold and precious metals IRA firm based California. It provides you with the opportunity to start a gold IRA or transfer your current IRA to a self-directed precious metals account.

Gold and other precious metal IRAs are an investment and carry risk. Consumers should be alert to claims that customers can make a lot of money in these or any investment with little risk. As with any investment, you can lose money and past performance is not a guarantee of future performance results. Consumers should also obtain a clear understanding of the fees associated with any investment before agreeing to invest.

Birch Gold Group Reviews

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Punctuality & Speed

Reviewed Nov. 3, 2023

My experience was handled with the most professional manner while it still seemed light, fun at times. I was educated quickly on the process. I look forward to future transactions as I grow my portfolio with Birch Gold. Grant was always prompt with answers to my questions about the process of acquiring precious metals and I strongly recommend speaking with him.

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    Verified purchase
    Staff

    Reviewed Oct. 27, 2023

    Our experience in purchasing metals was filled with unexpected education, patience, and options. Our contact person, James **, couldn’t have been more helpful to us, as first time investors. We heard about Birch Gold through Lance ** and Glenn Beck, but we still explored other companies. Birch Gold was our final choice and did not disappoint. We aren’t just a number inside this company. Great followup staff each step of the way. I’d recommend them to everyone looking to get into metals.

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    Punctuality & SpeedStaff

    Reviewed Aug. 22, 2023

    Every associate from Birch was super helpful and very kind when it came to leaving Schwab. With their advice, I feel like I'll make smart investment decisions. The transfer did take a little longer than expected due it coinciding with my busy work schedule. I'm very grateful that all associates were very patient about this fact. My conversations also indicated that my reasons for leaving my old retirement accounts were not entirely uncommon amongst other people.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 9, 2023

    Very, very quick responses to any questions, request for information and concerns. Amazing staff and service. Very clear information and easy to work with the staff. Instant responses to any communication via email or phone. We will definitely with do business with BIRCH in the future and look forward to working with the staff again!

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    Birch Gold Group
    Response from Birch Gold Group

    Hi Vernon,

    Thanks for your feedback! We're so happy to see that our commitment to timely responses and a 5-star staff was reflected in your experience with us. It was a pleasure to have the opportunity to assist you and we encourage you to reach out should you need anything in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 29, 2023

    Had a thorough discussion with Stuart on the reporting value in Equity Trust versus real value. Extremely helpful in describing how Equity Trusts calculates the value versus what the "market" value is and Stuart then provided additional pamphlets and useful info in an email. He was professional, relevant and knowledgeable.

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    Birch Gold Group
    Response from Birch Gold Group

    Hi Roger,

    We understand how important it is to have a clear understanding of how your IRA custodian reports values so we are thrilled that Stuart was extremely helpful to you. Thanks for giving us the opportunity to demonstrate the qualities we believe in - professionalism and being knowledgeable. We always a resource to you so please do not hesitate to contact us if you need anything in the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2023

    Birch Gold were professional and knowledgable. They took the time to answer my questions. They were quick to respond whether by phone or by email. The ordering process was straightforward and I received my order in a timely manner. I would highly recommend Birch Gold to anyone interested in adding metals to their portfolio.

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    Verified purchase
    Staff

    Reviewed Oct. 27, 2023

    Easy transaction, great people, all of it was a great experience. I will definitely be coming back to buy more. Thanks for everything. Love having the security of the product in my safe. It really was awesome experience and look forward to working with this company in the future. Thanks again

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    Punctuality & SpeedStaff

    Reviewed Oct. 23, 2023

    The process for purchasing and paying was easy, seamless, thorough and timely! I will do it again and would recommend it to anyone whether you are a new investor or seasoned. The staff made me feel secure and safe with my purchase and paid attention to my needs and wants.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 25, 2023

    The first person I spoke with was extremely knowledgeable and the most gracious, courteous person I have encountered on the phone. She quickly understood my need. The appropriate department worked to determine how to best satisfy my request. When I had a question and called back, it was handled efficiently and was resolved immediately. It was an extremely pleasant experience.

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    Verified purchase
    Staff

    Reviewed Aug. 21, 2023

    I am very satisfied with my purchase from Birch Gold. The gentleman that assisted me knew absolutely what I was wanting and I will tell others about my experience, I think everyone should buy gold and buy it from BIRCH GOLD. The dollar is losing its value every day. I am very happy with my purchase.

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    Birch Gold Group Company Information

    Company Name:
    Birch Gold Group
    Company Type:
    Private
    Year Founded:
    2003
    Address:
    309 Court Ave, Ste. 809
    City:
    Des Moines
    State/Province:
    IA
    Postal Code:
    50309
    Country:
    United States
    Fax:
    (800) 965-3620
    Website:
    www.birchgold.com