Discover Personal Loans Reviews

Discover Personal Loans sent me a pre-approved letter, because according to them, I was a good payer and loyal customer, so I did the application, reason for home remodeling. I've been loyal to Discover for almost 9 years, I told my friends, co- workers and relatives how Discover is highly recommended, good customer service and they understand your situation and they will help you until yesterday's decisions, "insufficient funds to repay the loan". I was so upset because I never late on my payments and I sent all my checking and savings acct.

I applied for a personal loan with Discover Personal Loans. They asked for quite a bit of information such as paystubs, Drivers license, bank statements, etc. I took the time to uploaded all the information required and you would think that they would have the courtesy to respond to my application, but no, no one bothered to call or send an email response. When I called they put you on hold for one to two minutes and then come back on the line to tell you that they have no information they can share with you. It's a complete waste of your time and very unprofessional. Apply at your own risk, their customer service is lacking.

I applied for a loan amount that I desperately needed. I tried other loan companies and within a few minutes, they would tell me I'm not approved. DISCOVER, however, asked for my driver's license, my social security card, 3 months of bank statements, 3 months of pay stubs, all my work information... I was called by some person who sounded like he was making fun in the sense of "Can you please hold while I check your status for 2-3 minutes"? Comes back on with the same giggle in his voice and says he has to place me on hold for another 2-3 minutes. Comes back with no results. I called three times to ask about the status of the application, and they said they needed more information. More paperwork. And please, do not excuse this behavior! I felt they were stringing me along for their own amusement. Truly.

I paid my payment several days ago, I thought surely it would of been pulled from my account and credited to my loan by now. Now I find out they self scheduled it for the due date. There is no way I found to talk to a customer service agent. They have no accountants that will talk to you on the phone to change it. What this means is they will not accept an early payment sucking more interest from the borrower! Beware of these ** acting morons!!

I can verify getting a decent loan in 2022 for my family funeral expenses. It was fast, one call (just to verify my identity) and that's all. One year later with a new offer from the same bank and they really now are just deep checking statements and paperwork. It use to be so much simpler the previous year when interests were lower. This could just have to do with the person you talk to but having to go through longer documentation and paperwork being an old time customer is just tedious work when there are banks that trusts their customers/clientele even without a personal phone call and wait time.

Husband applied for a personal loan with a credit score over 800 and 7% credit usage. They asked for a copy of his driver's license, a copy of his Social Security card, a copy of a bank statement or utility bill, and bank statements for past three months. I thought this was going way overboard for this credit scenario on a $12K loan. It was three days before we logged in without any notification from them to check my application status, where we found out they declined the loan because they could not confirm his identity. What couldn't they confirm?

My father just passed away and I was helping my mom take care of his affairs. He got a call from a discover rep and they convinced him to take a $10k loan at 19%. This is when he was sick from Agent Orange. $6k later my mother is in a great debt and when we called them they refused to help.

Got turned down for a $35000 loan. They said based on my 3 month bank statements I had insufficient funds to repay the loan explained to them I had just paid off $250 000 in loansand I had at least $5000 available every month to pay a lousy $35000 loan. My credit score is 790.tried to explain this amount may not have been updated on the credit bureas. But would gladly provide proof of all pay-offs. They said they would only consider what the bank statements said. These loans have been paid off for a month now. If they would have looked closer to my bank statement they would have realized there was no payment for three accounts for a total of $3000.what the hell is wrong with these people. Do they need accounting classes.

I have been a Discover customer for about two years now. I have always been impressed with them and I never had any problems until now. I kept receiving invitations to take out a preapproved personal loan. I decided to consolidate some debt and get a little extra to put down on a car. I was approved for far more money than I needed and I went with the lowest amount to be paid off in the quickest amount of time. We worked out all the details and I spent an hour on the phone getting everything lined up.

Discover offered me a loan at 6% interest & I am able to repay adding $100 to the $96.00 monthly repayment Plan without any additional consequences. Of course I was offered this low interest rate because of my good credit rating but it was a lower interest than my credit card & helped me pay for an unexpected auto expense.