eShip

eShip Reviews

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.5 out of 5
See all 3,521 reviews

About eShip

eShip works to connect its customers with the most reputable carriers for their auto transport and household moving needs. The company handles more than 3,000 automotive moves every year and is dedicated to providing the highest quality customer service possible. Its team takes pride in being available seven days a week to ensure all of its clients' transport needs are met. The company does its best to work with you to find the best transport at the best price within the dates you need. eShip can ship more than just cars, too — they have experience shipping motorcycles, boats, trucks, classic and exotic cars and RVs.

    Pros & Cons

    Pros

    • Great insurance policy
    • No upfront deposit
    • Enclosed transport available
    • Ships motorcycles and boats, too

    Cons

    • No terminal-to-terminal shipping option

    Bottom Line

    eShip offers guaranteed protected, timely auto shipments anywhere in the United States. Although they don’t offer terminal-to-terminal shipping, no upfront deposit is required, making payment convenient.

    Featured Reviews

    Verified
    Newport Beach, CA

    We purchased a car and eShip transported it 2,000 miles. Their reps were very responsive to our questions. The transport took four days and they did a great job. Their driver was ...

    Read full review
    Verified
    Phoenix, AZ

    We had our daughter's car transported from Austin, TX to Newport Beach, CA. From immediate quote after initial email inquiry to arranging, transporting and dropping off at a locat...

    Read full review

    About eShip

    eShip is a licensed and bonded auto transport broker, and all of its carriers are fully insured and bonded. Because eShip is a broker, this means they work with you to find an appropriate carrier for your needs. Door-to-door transport, where a vehicle is picked up at your preferred address and dropped off at an exact endpoint, is the most common type of transportation offered by eShip. eShip guarantees that every driver they work with is insured. If not, eShip will pay for any uncovered damage.

    eShip transports vehicles to all 50 U.S. states as well as Canada and Puerto Rico.

    eShip cost

    The average cost to ship a car with eShip is $500 according to their website, but this will vary based on factors like the season, car, route and exact dates. Expect shipping to cost more if you opt for enclosed shipping, which adds protection to your vehicle. To save money, it helps to schedule auto transport as far in advance as possible.

    eShip’s complimentary Platinum Protection Plan offers a damage free guarantee. If any damage to the vehicle isn’t covered by the carrier’s insurance, eShip will pay for the repairs. This plan also offers rental reimbursement of up to $300 under most circumstances if your vehicle is more than 48 hours late. No upfront deposit is required to reserve a spot with eShip — you only need to pay once your vehicle has been shipped.

    eShip transport options

    eShip can perform both open and enclosed transport. Open transport is cheaper, but enclosed transport is a good choice for classic or otherwise highly valuable cars as it protects vehicles from the elements.

    eShip has the following pickup and dropoff options: door-to-door, door-to-terminal and terminal-to-door. Pickup or drop off at a terminal may be a solution if shipping to a location is difficult to access.

    eShip highlights:

    • Licensed and bonded
    • Insured carriers
    • Open and enclosed transport options
    • Rental reimbursement plan
    • Door-to-door shipping

    eShip shipping process

    Each eShip customer is given a personal logistics coordinator for the entire shipment process. The average time eShip takes to pick up a car and drop it off from coast to coast is seven to 10 days. From the coast to the Midwest, it takes from three days to a week.

    Most cross-country auto transports are completed on an eight-to-10-car carrier. Shorter shipments are typically done on two-to-three car carriers. eShip has representatives available seven days a week for customers who want to track the status of their vehicle.

    eShip FAQ

    Can eShip transport my motorcycle?

    Yes. eShip doesn’t just haul cars. In addition to motorcycles, the company can transport RVs, trucks, boats and classic or exotic cars.

    Does eShip have insurance?

    Yes. Each auto transport from eShip comes with a Platinum Protection Plan that guarantees eShip pays for any damage not covered by the carrier.

    Does eShip have tracking?

    Yes. You can call eShip and speak to a representative to inquire about the location of your vehicle.

    Do we recommend eShip?

    We recommend eShip for their reliability and their unique Platinum Protection Plan, which covers the unlikely case of unexpected damages and provides rental reimbursement in the case a vehicle arrives late. We also like that they ship motorcycles, trucks, RVs, boats and classic cars in addition to regular automobiles. Their commitment to customer service and clear communication makes them a good choice for shipping a vehicle domestically.

    eShip Reviews

    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful
    Any
    • Any

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about eShip?
    • 4,338,283 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase

    Reviewed July 12, 2023

    Communication was great & my emails and phone calls were answered immediately. Drivers were found even though the drivers didn’t pick up the jobs until a few days before. Vehicles were picked up & delivered on time with no damage to either vehicle. Eship reached out to make sure I was satisfied with the delivery. Very polite to work with and eased my mind about finding drivers when I was nervous about them not being picked up.

    Thanks for your vote! Report
    Verified purchase

    Reviewed June 29, 2023

    This was the first time I’ve ever had to hire a company to transport a car from New York to Florida. Not knowing much I received many estimates from many companies. Some really low and some high. Mark Anthony was the first person to actually take the time to explain the process to me. He wasn’t the cheaper nor the highest, but was the most professional and educational. From my first phone call to the delivery of my daughter's car to her. Everything was easy breezy in the exact price he quoted me. I highly recommend a eShip with Mark Anthony.

    Thanks for your vote! Report

    Not sure how to choose?

    Get buying tips about Auto Transporters delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      PricePunctuality & Speed

      Reviewed May 24, 2023

      Eship always is a great company. They are punctual and always deliver on time. I have transported 3 cars through them so far. They will remain my company of choice. Great prices is cherry on the cake!! The online process of booking is seamless. The drivers always arrive within the agreed window and deliver on time. No idea how they are so awesome!!

      Thanks for your vote! Report
      Verified purchase
      Punctuality & SpeedStaffDelivery & Shipping

      Reviewed May 9, 2023

      I have shipped my child's car to/from the west coast and back to our home and all three trips were easy to set up/schedule. The staff has been outstanding and answers any question(s) that I have had along the way. Very professionally run company and it has been a very "no stress" way to move my child's car since I have no worries from the time it gets picked up until its arrival. I HIGHLY recommend eShip as I will use them again anytime I need to move my car or other family cars and I will highly recommend them to anyone who needs car(s) transported.

      Thanks for your vote! Report
      Verified purchase
      Delivery & Shipping

      Reviewed April 5, 2023

      Becky J. from e-ship found Mike from Total Auto LLC to ship my Corvette and 55 Chrysler wagon from Santa Ana California to Arizona. I was nervous hearing shipping stories that are out there. My shipping experience was done professionally by these two people and I couldn't be more pleased. I don't know them but they took good care of me and my cars. Thank you both.

      Thanks for your vote! Report
      profile pic of the author
      Customer ServiceStaff

      Reviewed Oct. 7, 2023

      If I could give negative stars I would. From my experience all the reviews on here are bogus. Mark ** is the worst representative you'll ever come across in the broker business except if it came down to being completely dishonest. My 2023 truck was damaged on Aug 25 and I immediately reached out to him and sent the pictures and he told me to get an estimate and he would send over the carrier's insurance info to get it taken care of. Almost 6 weeks later and I've yet to receive anything but a bunch of lies, he refused to give me the driver's info that he booked and I had to call from a restricted number to get those lol because he stopped answering calls or returning emails. I don't think they vet any driver as the website states and when I asked about their company covers what the driver doesn't I haven't heard from him since and no attempt to get this right. Please beware if using ship and if you get a broker named Mark ** then run for the hills.

      Thanks for your vote! Report
      Customer ServicePriceStaff

      Reviewed Aug. 1, 2023

      I contacted eShip and spoke to Joanna regarding shipping our car. She quoted me $2,100 for the car transport. I didn't hear back from her until I called again two days later. I was going to cancel at that time, but Joanna assured me she would find a driver. However, again, no communication until I called her back a third time. And now she raised the quote to $2,900! Needless to say, I was upset after she wasted three days of my time when I could have found another car transport company. I believe Joanna lowballed the quote to entice me to eShip! And then she pulled the bait-and-switch tactic! In closing, there are so many car transport companies out there bidding for your job. Unfortunately, I didn't know how the industry worked with car transport brokers. As a result, I believe that Joanna, with eShip, took advantage of me and my time!

      Thanks for your vote! Report
      Verified purchase

      Reviewed July 11, 2023

      Mark A was my agent the 2nd time around. He was super helpful securing shipping my car from NJ back to CO. They got me the best rate possible with a small extra fee for up to ~300lbs which helped us out tremendously. Very responsive! Car is in perfect condition! Thank you!

      Thanks for your vote! Report
      Verified purchase
      Customer ServicePriceStaff

      Reviewed June 27, 2023

      I used this service previously to transport my cars and I was happy with it and that was the reason I contacted them recently BUT I was disappointed. The agent was very rude and cynical and the whole process was stressful although I booked it with ample time. Instead of making it one trip (from West-to-East coasts) he made it half-way with double the price!, I still have to do it in second step but definitely I will not use him again. The price was not an issue for me and he cornered me in the last day with overpriced job.

      Thanks for your vote! Report
      Verified purchase
      Punctuality & Speed

      Reviewed May 31, 2023

      Please give Carolyn 5 Stars for getting this move done during a busy time for truckers. Will be back again in Fall for help in Florida return. Will be asking for Carolyn. This is 3 or 4 years you have helped me out.

      John Keegan

      Thanks for your vote! Report

      Quick and easy. Get matched with an Auto Transport partner.

        Loading more reviews...

        eShip Company Information

        Company Name:
        eShip
        Company Type:
        Private
        Year Founded:
        2010
        Address:
        7241 nw 43rd ave
        City:
        coconut creek
        State/Province:
        FL
        Postal Code:
        33073
        Country:
        United States
        Website:
        www.eshiptransport.com