Happy Money Reviews

I applied for a $30k loan and was approved, after submitting and re-submitting same documents over and over. Finally I got approved and a DocuSign was sent over from the lending institution with terms of the loan, which I promptly signed. Fast forward 3 months and multiple calls only to be told it's under investigation by their engineers as to why my loan hasn't been funded even after the lending approved the loan and documents were signed. Till this day still no money to be seen and no one can provide me an answer. Happy Money, you can keep that money and shove it where the sun don't shine!!! So fed up with this lender and wouldn't recommend. Sadly I can't give a zero star as a rating.

While the loan we received did help to consolidate a few bills, it is ultimately NOT worth it. This company does NOT process your payment on the date you make it, and sometimes waits a full 5 days before they actually find time in their busy schedules to do so. They say they process next business day, but that has not been our experience.

I needed cash to pay down a loan and researched and found Happy Money. It took 2 weeks from my initial day of applying to get the money in my bank account with only a few simple steps. Amazing customer service with clear and concise documentation of what plans and terms agreed to. Online portal to follow payments. Amazing service.

I applied for a Happy Money loan to consolidate debt accrued during a divorce, getting the payments rolling was important to me because I have other things I need to devote the money too. Happy Money approved me right away, but kept me waiting for the entire waiting period of my loan. My loan expired Sept 20, 2022 and they approved me via e mail on Sept 19 in the afternoon, this is after I had sent numerous e mails asking about the status as well as phone calls to customer service to get the ball rolling. They did nothing.

Happy Money was able to approve my loan application, but when it went to actually getting the documents it never came. I submitted a ticket and called several times and they said they will fix it. 2 week rolled by and nothing changed. I am glad that I was not pressing to get a loan but can only imagine if someone really need one in a timely manner. I urge you to read review on BBB and other sites. They do not have a good track record and I will not be using them.

PAYOFF.COM/HAPPY MONEY is the worst, most terrible, slow, incompetent company on earth. Please don’t do one mistake (I did) of NOT reading the 93 negative complaints on BBB and over 300 complaints against PAYOFF. PLEASE read ALL those complaints BEFORE YOU APPLY. IT WILL SAVE YOU TONNES OF AGGRAVATION. They ask for endless streams of documents and their system keeps rejecting documents because they HAVE TO BE in jpeg or PDF form. BUT NOBODY tells you this until you have wasted one week. They do not read documents carefully but keep repeating “action required“ asking YOU to send more documents even BLANK PAGES OF EACH STATEMENT then they reply they need 3 to 7 days to verify those 2 blank pages. Every time you send a document a NEW agent joins the ENDLESS LAYERS of Payoff agents who DO NOT TALK WITH EACH OTHER.

I wanted to consolidate about $14,000 worth of debt and looked into which companies had the best reviews. I decided to talk to Payoff and got a 2 year loan at about 10.99% which is a little higher than I wanted but much better than the credit card apr. They auto deduct the monthly amount on the 15th and everything's been super easy since. I'm now 6 months away from being fully paid off and I couldn't recommended these guys more highly. They are not predatory lenders and they will not steer you into debt consolidation. This is a personal loan that you will pay off your debt with and you will keep your credit cards open if you so desire. Also when covid happened they deferred my payment for a month when I lost my job and offered to extend again if need be. It's been a really great experience start to finish and I will most likely use them again.