Healthy Paws Pet Insurance & Foundation Reviews

Amazing Service: Exceptional customer service is often a critical factor in the success of any insurance provider, and it seems that Healthy Paws has excelled in this regard. They likely have a responsive and helpful customer support team that is readily available to assist with any questions or concerns you may have had. This aspect of their service can greatly contribute to your overall satisfaction.

This is the first time I have ever had pet insurance. I’ve had dogs my entire adulthood. I now have three active purebred dogs ranging in age from three to down to nine months. All of my dogs have been adopted or fostered. For some reason after I adopted second one, when the veterinarian asked me if I had pet insurance, and I said, no, I went home and started researching. All of my other dogs have been quiet toy breeds, but these three are pretty wild and crazy. I always thought pet insurance was kind of a waste of money to be honest. I had heard some stories in which pet insurance just didn’t really pay anything or that there was a huge deductible, etc. When I got home from the vet, I started doing some research and landed on Healthy Paws Pet Insurance because of the deductible, premiums and no lifetime maximums.

I was very excited to finally have a dog of my own when I brought home Hercules in January of 2022. There were so many great joys that I was not prepared for, and it’s been one of the best decisions of my life. Given how important Herc is to me, I quickly realized how important it would be to have pet insurance ready to go to ensure that I would be able to always provide him with the best care possible while managing as much of the worry that can be associated with that. Healthy Paws was recommended by a friend and quickly proved to be a top option amongst other policies that I compared it to.

Boudreaux, 3 1/2 years old, is our 5th golden retriever over the past 40 years. We never purchased pet insurance before this one. The reason, our previous golden developed Osteosarcoma at age 8 and required hospitalization and an amputation - very expensive and heartbreaking. He died 6 months later - way too young. We got Boudreaux as a pup and signed him up for Healthy Paws Pet Insurance. When he was about 4 months old, he developed a bowel obstruction from eating kelp during a trip to the beach. He required emergency surgery which saved his life. The Healthy Paws online claim process was efficient and clearly delineated. Just 3 weeks ago he became lethargic and developed a fever.

After having Healthy paws for 5 years without much of a need for them, my dog began having spinal issues and IVDD surgery twice which I was billed $9k each time! The first time expensing it to Healthy Paws was a little bit of an effort since they do need the official full historical report from your vet before paying anything out. However, the second time was seamless--I had made 5 easy claims up to the point of the surgery and they quickly paid me out each time, all they need is the official invoices.

For the first time since 1973, when I first started owning dogs, I decided to purchase pet health insurance for both of my dogs. Fortunately, I made that decision when they were just pups, locking in a reasonable rate. Having had many dogs in the past who have had complicated medical issues, such as cancer and bloat, I thought it a wise decision. I was right. One of my present dog developed a chronic autoimmune issue, with associated symptoms and medical issues.

I want to express my deep appreciation for Healthy Paws, who came to my rescue when my dog was hit by a car. Healthy Paws was absolutely exceptional. Their compassionate customer service team provided invaluable support during a very distressing time. They processed my claim quickly, ensuring immediate medical care for my dog. Healthy Paws covered most of the medical bills through their "direct pay" service. This meant I was not paying all of it out of pocket and they paid the hospital directly. I highly recommend Healthy Paws to any pet owner. Their care, support, and financial assistance was outstanding and made all the difference in my dog's time of need. Thank you, Healthy Paws, for being a true savior for my beloved dog. Your dedication to pet well-being is remarkable, and we are forever grateful!

I've been a policy holder with Healthy Paws since 2019 and this was my first time submitting a claim. My experience with the Claims Review and Appeals Review team has been subpar and am contemplating legal action. The Claims team denied my initial claim because it did not meet policy, which was not accurate. I submitted an appeal and after waiting for close to a month the reviewer came back with information pertaining to another case (they were informing there was no evidence of a prostate issue - my cats are both females).

I've had Healthy Paws for 6 years now for my German Shepherd. Unfortunately she was born with Addisons which requires expensive monthly visits to the vet. She's also had many costly health issues over the years. Healthy Paws has always made it easy and fast to file claims and get reimbursed. I don't know what we would have done without their help!

My dog needed to have surgery to remove some masses for biopsy. Between that and a few follow up appointments it was a good amount money. I submitted the claims and they were approved the next day. On top of that Healthy Paws reached out to ask about Finn’s recovery. I was very touched they took the time to do that.