Hydro Dimensions

Hydro Dimensions Reviews

Hydro Dimensions Reviews
4.6(400)

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Overall Rating4.6 out of 5
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About Hydro Dimensions

Hydro Dimensions offers walk-in bathtubs and speciality tubs that provide users with independence and comfort. The company offers high-quality products and add-on features that can be customized for enhanced safety and security. With grab bars for stability, door drains to prevent leaks and various therapy options, Hydro Dimensions tubs can provide some peace of mind. All tubs also come with a lifetime warranty.

Pros & Cons

Pros

  • Network of dealers
  • Highly customizable
  • Lifetime warranty
  • Available nationwide

Cons

  • Have to work through a third party
  • Can be pricey

Bottom Line

Hydro Dimensions is a walk-in bathtub manufacturer. It offers 16 sizes and models of walk-in tubs with a variety of add-on features, including hydro and massage therapy. All tubs include a lifetime warranty.

Featured Reviews

Verified
Peoria, AZ

I have never had such exemplary customer service in my life. ...The installation crew was neat; painted and replaced trim where necessary. When done we tipped them accordingly. Ac...

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Verified
North Ridgeville, OH

I like the quality, the way the door was designed, the space, and the safety bars of Hydro Dimensions. The installation was a little tricky...but I warned the people about that......

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What is Hydro Dimensions?

Hydro Dimensions is a walk-in tub and therapy system manufacturer. It makes walk-in tubs then works with a network of dealers for distribution and installation. Hydro Dimensions has been in the bathtub business for more than 25 years.

There are 16 walk-in tub options available, making it a highly customizable purchasing experience. Additionally, there are seven options for massage therapy. These walk-in tubs are built to order, making it easy to add massage systems and additional features. Massage therapies can be beneficial for those with disabilities or who need extra relaxation. Jet placement can even be customized for more targeted relief.

Because of the nature of walk-in tub installations and the number of parts, Hydro Dimensions adheres to strict government certifications for electrical systems, drains and tub shells. Additionally, every tub purchase comes with a lifetime warranty. Coverage includes the shell, frame and finish, motors, electronic controls, door seals and supporting equipment.

How does Hydro Dimensions work?

Bathrooms can be the most dangerous room for older people and those who have disabilities. Hydro Dimensions offers walk-in bathtubs and massage therapy systems that are both comfortable and safe.

Standard walk-in bathtub features include angled grab bars, a low entry threshold with a 17-inch-high seat, extension panels and a contoured door latch. Examples of upgrades include heated backrests, custom jet placement, massage therapy, UV sanitation and aromatherapy. All tubs come with a lifetime warranty.

Hydro Dimensions has third-party dealers and installers throughout the United States, and its walk-in tubs are built to order. One thing to keep in mind: Be sure you’re working with a licensed, professional plumber. Because tub installation includes plumbing and electrical work, it's definitely not a do-it-yourself type of project.

Hydro Dimensions costs

Because of its highly customizable options, the cost of Hydro Dimensions’ tubs range widely. However, you can plan to spend anywhere from $4,500 to $11,500 or more. Factors that affect the cost include the features you add, tub size, tub color and any therapy upgrades.

Quotes may or may not include the installation cost, so be sure to talk with a representative about pricing ahead of time. However, each tub purchase comes with a lifetime warranty.

Hydro Dimensions FAQ

Does Hydro Dimensions offer installation services?

In some cases, Hydro Dimensions offers installation services. Be sure to ask a representative if the cost you’re quoted includes installation. If not, you’ll have to work with a local professional.

Where are Hydro Dimensions tubs available?

Hydro Dimensions is based out of California. However, it has dealers throughout the United States. Representatives can help you connect with a local dealer.

Does Hydro Dimensions offer different tub models?

Yes. There are 16 different walk-in tub models available. Additionally, there’s a variety of features available to upgrade and customize your tub.

Does Hydro Dimensions work through third-party dealers?

Yes. Hydro Dimensions manufacturers the tub and works with third-party dealers to sell and install.

Is Hydro Dimensions legit?

Yes. Hydro Dimensions has been in the bathtub industry for more than 25 years. It offers a selection of walk-in tubs with highly customizable features. This makes it easy to find the right size and select from any specialty features you need. Hydro Dimensions’ tubs can be pricey; however, each tub comes with a lifetime warranty that covers motors, electrical controls, the door seal, supporting equipment and the bathtub shell, frame and finish.

Each Hydro Dimensions walk-in tub is built to order. You can choose your colors, additional safety features and therapies. With 16 different models and several customization options, finding one to fit your specific needs should be fairly easy.

Hydro Dimensions Reviews

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Verified purchase
Customer ServiceInstallation & Setup

Reviewed Oct. 3, 2023

I went online looking for walk-in bathtubs. Then this lady from Hydro Dimensions called me, and they came out and demonstrated. So, we went with it. They looked at the bathroom, they measured, and they did everything. They sat down and showed us pictures of what they had and told us what they would do. The rep seemed very knowledgeable about it. He answered all our questions and he was very nice. Installation took two days. It took three days to get the tub in from where it was coming from. They came on a Friday morning at 8 o'clock and they finished on Saturday. While it was outside, they filled it up with water and went through everything. We have all the special features of the tub. It has music and light. It has different colors. I have used it with the jets. It's very beneficial.

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    Verified purchase
    Features

    Reviewed Aug. 3, 2023

    The techs from Hydro Dimensions was great. It was the first time I'd ever seen a whole side of the house that had to be taken out to get the walk-in tub in. But they did. It took about three days. I like the whirlpool the best. But the bubbles seem to help my skin and legs. The only drawback I had is when we ordered the walk-in tub, I wanted to order an extra heater to make sure the water stayed warm. I wanted for the aromatherapy and the light. When the company split, all that got dropped. The owner of the old company took the money and did something with it. But Scott, the owner of the new company, knocked $1,000 off. He came in and paid for it himself so I would have this tub. I would highly recommend it. I bought it for me but my wife's in trouble with vein issues popping up in her legs. And since she's been using that tub, that's even got a lot better.

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    Verified purchase
    Customer ServiceInstallation & SetupFeaturesFill Or Drain TimeWarranty

    Reviewed June 17, 2023

    Hydro Dimensions makes a great product. When we found the walk-in tub, we liked it, and everything was on the right side because I didn't want to step up against the wall that I couldn't get to. When the walk-in tub was shipped to us, it was packed nicely. It has some cool lighting. It goes underneath the faucets. And I could change different colors. It also has the jets and the blowers. If we turn the blower on, we get a lot of activity. They're adjustable. And I could put aromatic liquid into the thing. The tub works very good and we like it. It makes us sit there and relax more, because wait for it to fill up so we spend more time in there enjoying it. The drain time is excellent. I could watch the water go down. That's important, because we couldn't get out of it until we get the water out.

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    Verified purchase
    FeaturesMaintenance

    Reviewed April 14, 2023

    They did everything, and we didn't have to do anything, so that was a plus. We usually do everything, so it was nice for them to do everything. They even tore the wall up and cut it out so they could get the bathtub in, and then put it back exactly the way it was. The installers were two guys from Texas, and they were excellent workers. I have the lights in the tub, and then I have the heater after 20 minutes, which comes in handy because I'm usually in it for about three hours. It also has a blowout system. After you get out of it, it blows out the line so mold doesn't build up in there. It has a function of either air jets or water jets or both. Then you can take a shower or a bath. I always take a shower rinse off after my bath, so I like that concept also.

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    Verified purchase
    Customer Service

    Reviewed Dec. 16, 2022

    The sales rep was great as well as the crew. The workers were very efficient. It took a little time to get the job started, because everything needed to be ordered and then brought in. But after they started the job, everything went quickly. We have our own private bathroom and that's the next one we're planning to redo and have done, but my daughter is the one who's been using the Hydro Dimensions tub and she loves it. She works in the medical office, so it's nice for her when she comes home when she's been on her feet all day long and is able to relax in the tub. She's very happy with it.

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    Verified purchase

    Reviewed Sept. 28, 2023

    We called Hydro Dimensions and someone came up the next day or two and gave us an estimate. They did the measurements, set us a date, and they came on that day and put in the walk-in tub in one day. It was ideal. Our tub is white with bronze faucets and there is a shower. I love the walk-in tub. It's easily cleaned and it's easy to get in and out of. I've been very happy. We had a wonderful experience.

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    Verified purchase
    Installation & SetupPriceFeatures

    Reviewed Sept. 18, 2023

    The installation was three days and it was quick and professional. I love the walk-in tub. It has massaging jets, bubbles, handheld shower, and a quick drain. When it drains, it's quick and it's quiet. It's very expensive, though.

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    Verified purchase
    Features

    Reviewed Aug. 2, 2023

    The Hydro Dimensions rep was good. He was really informative and funny too. We really liked him. The installers were professional and good. They knew their job well. They knew what the other one should be doing. They worked really well together. They finished in two days. I like the massage part of the tub.

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    Verified purchase
    Customer ServiceFeatures

    Reviewed May 14, 2023

    Since having the tub, it has improved my body pain. It's probably the best investment that I've made.

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    Customer ServiceInstallation & SetupFeatures

    Reviewed April 29, 2023

    The experience with Hydro Dimensions was wonderful. The rep was very professional and the crew who did the installation were very good and worked straight through. They got it done in a day. The guy told us though that they would put the rod in for a shower curtain. But they did not. It's not that big a deal but that happened. My wife loves the jacuzzi. She can't get in by herself. So, I have to almost put her in there. But that's not a valid complaint about the jacuzzi. It's just her situation.

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    Hydro Dimensions Company Information

    Company Name:
    Hydro Dimensions
    Company Type:
    Private
    Year Founded:
    1993
    Address:
    27957 Diaz Road
    City:
    Temecula
    State/Province:
    CA
    Postal Code:
    92590
    Country:
    United States
    Fax:
    951-676-7292
    Website:
    www.hydrodimensions.com