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Use our guide to research and discover the best appliance store for you. Stores that sell kitchen and home appliances sometimes offer free shipping and delivery, installation, hauling services and extended warranties. We explain the benefits of big box stores, speciality retailers, price clubs and refurbished warehouses.

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What should you look for in an appliance store?

Warranty availability

Not every appliance retailer offers extended warranty programs, but with such high-value purchases, a warranty is essential. Be sure to look at what each warranty encompasses and the duration of the warranty before making a purchase.

  • Manufacturer's warranty: Retailers selling refurbished or store return models might not be able to offer the original manufacturer's warranty, so be sure to ask.
  • Extended warranty length: Extended warranties can last for five years or more, but some retailers only cover up to three years. Review the options available before settling on the right retailer.
  • Warranty exclusions/service: Some warranties only cover certain parts and labor, so there may still be a bill to pay after a repair call. Try to find the most complete coverage available, and make sure in-home service is included to avoid expensive freight and shipping costs.

Payment options

When making a big appliance purchase, many shoppers do not have cash up front. Flexible payments and lines of credit can make all the difference when deciding on a specific product.

  • Store credit availability: A retailer might offer the option to apply for store credit. Look for retailers with financing deals that include extended periods of low to no interest.
  • Layaway options: For those who don't qualify for financing or prefer to pay upfront, layaway allows some payment flexibility. Shoppers make payments on the purchase and pay in full prior to delivery.
  • Credit card offers: Major retailers might offer a revolving line of credit on which to buy an appliance. This is different from a store card in that it can be used anywhere a credit card is accepted.

Package discounts

When buying several appliances, the cost can add up quickly, so be sure to look for retailers that offer discounts on matching or multiple appliance purchases.

  • Washer/dryer pricing: It is not uncommon to see a single price for a washer and dryer combination. Buying them individually might up the price by as much as 30 percent.
  • Dishwasher and disposal packages: Installing a dishwasher without a garbage disposal could cause frequent clogs, depending on the dishwasher model. Be sure to look into discounts on paired installation.
  • Complete kitchen overhaul: When buying a refrigerator, range and dishwasher from the same manufacturer, ask about a package deal or discounted price.

Delivery

The cost of shipping on appliances can be sky high given their size and weight. Some retailers offer discounted or free delivery, depending on the price of the purchase.

  • Delivery included: When delivery is included in the price, it can help keep the total cost down, but check to see about installation services as this may have an extra cost associated.
  • Take away services: Getting rid of the old, broken appliance can be a hassle. When retailers offer take away services, the old one goes out when the new appliance arrives.
  • Deliver speed: Check with the retailer about shipping times. Sometimes it is worth paying a little more to avoid a lengthy wait time on delivery.

Cost

Expense can play a big role in the eventual choice of retailer, but with price matching options, shoppers might be able to shop locally and still get the lowest available price.

  • Price matching: Retailers often run sales, but to avoid buying from an unfamiliar store, check out the different price matching options.
  • Sales and discounts: For those looking to upgrade rather than replace a broken appliance, some research into the sales cycle might be a good idea. Appliance sales are often seasonal, so by waiting, shoppers might be able to get a top of the line model at a more affordable price tag.
  • Floor models: Buying a floor model might offer some extra buying power. Sometimes even small imperfections can drive an appliance price down considerably.

Customer service

When making any major purchase, customer service and company reputation play an important role. The right company will explain all of the options and offer transparent pricing.

  • No hassle service: Read reviews and check on other customer experiences before choosing a retailer. This helps avoid pushy salespeople and confusing information.
  • Transparent service and pricing: A surprise total at the register could cause a purchase delay. During the sale, all additional fees should be disclosed and explained.
  • Check the return policy: Make sure that the retailer accepts returns with no explanation needed. A new appliance may wind up underperforming, not matching a decor change or take up too much space.

What are different types of appliance retailers?

Big box stores

These large retailers carry a wide variety of products in addition to appliances. This can make shopping easy as shoppers can often find accessories and other household goods along with their appliances.

Specialty retailers

These retailers only sell electronics and appliance-related products. They often carry more brands and premium options.

Price clubs

Although the selection is not as big as some of the other retailers, price clubs often have unbeatable prices.

Refurbished warehouses

As long as companies offer an extended warranty, buying from a company that refurbishes products can be a great way to get top of the line appliances at a discount price.

Not sure how to choose?

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    Appliance stores FAQ

    What is the best month to buy appliances?

    The best times to buy an appliance are during holiday sales or the month of a new release when stores mark down older models.

    • New washers and dryers come out in September and October.
    • New refrigerators and freezers come out in May.
    • New ovens, ranges and stoves come out in January.

    The end of the year and the end of the month are also good times to buy because stores are trying to meet sales quotas.

    Can I get money for old appliances?

    There are several ways to make money on old appliances:

    • You can sell your old appliances online or at a garage sale.
    • Some states give tax breaks for appliance donations or rebates for recycling. For example, New York City residents can receive $50 for recycled refrigerators and freezers.
    • You can receive federal tax breaks for donating appliances to eligible organizations.
    • You can sell the appliance as parts or scrap metal.
    Do stores charge for appliance installation?

    Some stores offer free delivery and installation on major appliances as long as they are over a certain price. Electric ranges and dishwashers typically have free installation, but some companies may charge a small fee for appliances with a more time-consuming installation process.

    Installation costs for most major appliances fall somewhere between $100 and $200.

    Is Black Friday a good time to buy appliances?

    Yes, Black Friday is a great time to buy appliances. Like most products, appliances are likely to go on sale around Black Friday, so it’s often worth waiting until Thanksgiving to see what’s available.

    If that’s too far away, consider shopping other seasonal sales.

    What are major kitchen appliances?

    Refrigerators, stoves, ovens and dishwashers are typically considered major kitchen appliances, while coffee makers and toasters are not. Stoves and ovens often come in the same unit, called a range, but stores also sell them separately as countertop and wall units. A microwave oven’s status is debatable, though it is typically not considered a major appliance because of its relatively low cost and portability.

    Appliance store reviews

    Plessers Appliances

    Founded in 1919, Plessers Appliances continues to offer old-fashioned service but with modern buying power. As a member of the Inter-Country nationwide appliance co-op, they bring nine billion dollars in sales to the table, so they can stay competitive with large chains and big box stores.

    Read more about Plessers Appliances
    Abe's of Maine

    Founded in 1979 as an electronics retailer, Abe's of Maine has expanded to offer a complete line of appliances, camera equipment and other consumer electronics. Despite the name, their store location is in Linden, NJ.

    • Fast shipping times: Most products ship within 24-48 hours, allowing for a very quick delivery compared to the industry standard of 1-3 weeks.
    • Three year extended warranties: The Abe's of Maine extended warranty includes the original manufacturers warranty for the first year, and matches that level of service for the remaining coverage period.
    • Flexible payment options: At Abe's of Maine you are able to pay with cash, credit or Paypal.
    • Free shipping: For regular freight with a 6-8 day delivery time, shipping is free.
    • Expansive catalog: Not only does Abe's of Maine carry all major brands, they also have several models from each brand.
    Read 1945 Reviews
    Conn's Appliances

    Founded more than 120 years ago as a plumbing company, Conn's Appliances sold their first refrigerator in 1937. With stores located throughout the south and southwest, they now do more than 1 billion dollars in sales, annually.

    Read more about Conn's Appliances
    Home Depot Appliances

    Since it opened the first stores in 1979, Home Depot has remained focused on home improvement products. With locations around the world, Home Depot has become a household name.

    Read more about Home Depot Appliances
    Goedeker's

    Founded in 1951, Goedeker's has become a household name in St. Louis, and expanded operations online in 2008. They are the owners of Number1Direct and one of the largest independent retailers and home appliances in the U.S.

    Read 1686 Reviews
    Pacific Sales

    With 50 years of experience selling appliance products, Pacific Sales has recently expanded nationwide as a Best Buy subsidiary. They currently operate 36 full service home improvement and appliance stores and an additional 55 appliance-only stores located inside Best Buy locations.

    Read more about Pacific Sales
    Appliance Direct

    With 20 years of business experience, Appliance Direct specializes in discount appliances and accessories. Their expansive catalog includes refrigerators, dishwashers, freezers, washers and dryers, ranges, wall ovens and more.

    Read more about Appliance Direct

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