Jersey Mortgage Company Reviews

Everything was explain to me in detail. I understand that I may or may not get the loan but I am willing to try hoping that I will get the loan and able to move in my dream home soon. Mr. ** was very helpful.

I was a first-time homeowner and I didn’t know anything prior to going into this so, it was a new experience. This would be the best way for me getting my first home. There’s a lot going into purchasing a house but with Jersey Mortgage, there was no major issues at all and everything worked out fine. Sharon and Chris, the people I worked with, were helpful. They did a great job and they were very professional the whole time in the process. Overall, it was pleasant although the application and underwriting process took three months. It’s not that the people in Jersey Mortgage didn’t do their job but as the buyer, you're like that middleman, and you're trying to relay certain messages from that person to that person to this person. There should be a better communication between the Realtor, lawyer and Jersey Mortgage.

The process with Jersey Mortgage was very convoluted. Being a first-time homebuyer, I expected a little more hand-holding and to be walked through it. It was not that they didn’t walk us through it but I felt like I was constantly following up. It was nearly everyday. I was making sure things were getting done and that my questions were getting answered. I felt like I was facilitating it myself and it was a little irritating. They also asked me for documents that I provided more than once, which was a little annoying.

Everything was super smooth with Jersey Mortgage and we had a good experience. The lending agent, Gina, was fantastic. She communicated well. If we had an issue, we emailed her and she got right back to us. I thought getting any mortgage was a pain but everything was simple. We were able to do everything online and sign. There were a million things we had to fill out and every time we thought we were done, they had other stuff for us. But I think that’s any lender and I don’t think it was a horrible experience.

Jersey Mortgage's reps were upfront with all the costs. They were sincere in terms of what the process was and what they can do for me. I went with them and got a regular fixed rate, 30-year loan program. They had a list of all the paperwork that they needed upfront. Once those were provided, if any additional information was necessary, they came back to me with what additional information they might need. The whole process took two months and during that time, there some doubts in terms of the process and if the loan was gonna go through. My rep Garth communicated up front that everything was okay and told me to forward the additional paperwork I needed. I was really impressed with the communication. Jersey did the best they could for me given the circumstances.

I was purchasing a new home and Jersey Mortgage Co. was recommended to me. They were able to help somebody who was getting affordable housing, whereas other lenders don’t. I gave the initial numbers that they needed to know to see if I would qualify over the phone but a lot of the application was online. I've been down this road a whole bunch of times but this was my best experience. Randolph, the rep, was wonderful and great. I would give him a big thumbs-up.

I was buying a new home and used Jersey Mortgage Co. They did very well on a previous mortgage. The application process was easy. I did it in person, online, and over the phone. The loan officer was good and knew her stuff. She could explain everything clearly. She didn't leave anything behind and clarified everything before we started the loan. A lot of paperwork was pending at the same time though. But the rates and terms that I received were okay and fair. And so far, I'm satisfied with the experience.

I wanted to buy a house and Jersey Mortgage was recommended to me by a friend of mine. The process of obtaining my mortgage was a complete disaster. We began the process back in November 2018 and I told the mortgage company, “This is what I make. This is what I can afford. This is what the budget is.” They said that everything looked good and they kept riding it on. However, they kept on giving me and the realtor the runaround. We could never get a commitment letter. We were 90 days from when we were in contract to the last extension, which was absolutely ridiculous, and I paid an extra 4,000 in per diem fees.

I was looking into getting a mortgage as a first-time home buyer and I ran into one of Jersey Mortgage's representatives. He was very approachable and confident in what he was doing. The online application process was easy and the rates and terms of the mortgage that I received were fair. It was a VA loan and they had different requirements, so they were not so regular. Jersey Mortgage needed proof of termite inspection and it was a very specific form number that was needed. Jason, the rep, told us what he needed many times, but if someone had mentioned the form number, things would have progressed a little quicker and it would have been helpful.

I highly recommend Jersey Mortgage. They are an excellent lending institution and I am very satisfied with them. When I was looking into a mortgage for investment, I saw them and I signed up. Their application process was not too hard and it was pretty much a cut deal. Jersey worked with me to close my loan in a timely fashion and I’m happy with the service because I did not wait around that long. The whole process took a month or so and it was done. My loan officer was Noury and he was good. He kept in touch with me and he did well. He took the time to explain everything and was very informative. Whatever question I had, he answered them and he was really knowledgeable with them. I also felt very comfortable working with him. The rate I got was decent as well. I got 4.7 while I bought the house at 15.5%. Jersey Mortgage gave me the right mortgage which was what I needed at the moment and I am happy with their service.