Lendmark Financial

Lendmark Financial Reviews

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Overall Rating3.0 out of 5
See all 136 reviews & ratings

About Lendmark Financial

Lendmark Financial Services offers financial solutions such as debt consolidation, financing and secured or unsecured loans. The company has some services available online, but its local branches provide a full range of services. To find out more about Lendmark Financial’s loans, rates and terms, visit the company’s website.

    Pros & Cons

    Pros

    • Fixed payments and rates
    • More than 300 local branches
    • Pay online or using mobile app

    Cons

    • Must contact representative for terms
    • Lack of information on website

    Bottom Line

    Lendmark Financial Services offers personal loans, auto financing and debt consolidation. It advertises fixed rates and terms, but the website doesn’t provide details. Contact a branch for specific information.

    Featured Reviews

    Verified
    San Diego, CA

    We have been more than comfortable with the assistance of the Branch Manager, Sarah F ** and office staff in Santee. The unexpected financial crisis, we need money and they solved...

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    Verified
    Chesapeake, VA

    I am on my third loan with Lendmark… I was in and out within the hour with check in hand. I make my payments on time and pay extra most of the time… I would highly recommend them...

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    What is Lendmark?

    Lendmark Financial Services is a finance service that helps people with less than optimal credit. The company offers personal loans, auto loans and debt consolidation. Lendmark finds the best loan for your situation, whether you need funds for medical care, a vacation, monthly bills or home renovations.

    The company also helps with auto financing, whether the vehicle is new or used. If you’re carrying high interest debt with multiple creditors, Lendmark helps consolidate it into a single monthly payment. Loans have fixed terms, rates and payments that vary based on your financial and credit profile.

    How does Lendmark Financial work?

    You can apply for loans from Lendmark Financial online. If you’re approved, you must go to a branch to sign paperwork and receive your money.

    Once you have your loan, you can make payments online, at any branch or using the company’s mobile app. Lendmark Financial accepts cash, personal or cashier's checks, money orders and debit cards. The company allows prepayment on your loan, so you can pay more than the monthly minimum.

    Lendmark interest rates

    Lendmark Financial does not provide interest rates on the website. To get an idea of your interest rate, monthly payment and other information, fill out the form on its website or contact a company representative directly. Lendmark’s loan amounts range from $500 to $25,000, though any loan of more than $8,000 requires collateral.

    Lendmark Financial Services FAQ

    Does Lendmark check credit?

    Yes, Lendmark checks credit. It also reports monthly to Equifax, Experian and TransUnion.

    Is it easy to get a loan through Lendmark?

    Lendmark advertises a simple process to apply for a loan. Customers fill out an online form and must visit their local branch to sign documents and receive money if approved.

    Who owns Lendmark Financial Services?

    First Liberty Bank initially owned Lendmark. First Liberty and its subsidiaries were acquired by Branch Banking & Trust Company in 2000. In 2013, BB&T sold Lendmark to a private equity firm, the Blackstone Group, in New York.

    How do I pay my Lendmark bill online?

    Lendmark allows customers to pay online. Payment can be made through the company’s website or the mobile app.

    How much can you borrow from Lendmark?

    Minimum loan sizes vary depending on location. The maximum unsecured loan available is $8,000. Customers can receive higher loans, but Lendmark requires collateral for loans of that amount.

    Can Lendmark garnish wages?

    Lendmark may be able to garnish wages. This will only be the case if it wins a lawsuit against you and gets a court order. The amount varies based on your state laws.

    Is Lendmark Financial legit?

    While the company offers fixed rates and terms, Lendmark Financial’s lack of transparency regarding the financial terms of its loans makes it difficult for customers to know if this company is right for them. Before deciding whether you want to pursue a loan with Lendmark Financial, make sure you contact a branch and discuss your needs with a representative directly to better understand what Lendmark Financial can offer you.

    Lendmark Financial Reviews

    ConsumerAffairs has collected 136 reviews and 192 ratings.

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    Page 1 Reviews 0 - 10

    Reviewed Oct. 7, 2023

    They did an inquiry on my credit and hit for 51 points. That's ridiculous and should be illegal, avoid them from running your credit, they need to fix it or something because my credit was going up then they did this

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    Customer Service

    Reviewed Oct. 6, 2023

    Never missed payment 2 years, threatened with the repossession of a one payment missed Gavin a coward during the pandemic, never missed a payment, head over 20 missed calls while in hospital, this called harassment.

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      Loan Process

      Reviewed Sept. 28, 2023

      Kofi ** made my experience as easy and stress-free as possible. I was looking to get out of a predatory loan and Lendmark helped me to do so and save hundreds per month. Thank you so much Kofi and Lendmark!

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      Customer ServicePunctuality & SpeedTransparency

      Reviewed March 8, 2023

      So I have had several loans with Lendmark and they were paid off. Refinanced another one with no issues and had ACH setup. Well I had gotten sick and had surgery for throat cancer. While in the hospital for almost 6 plus weeks my daughter was taking care of some things for me banking important bills etc. Well she had all ACH' stopped since she did not know what bills I actually had. Evidently when this happened my payments were missed and yet I was actually only 1 1/2 months behind since the ACH's were every 2 weeks. once feeling better and then going over bills - still in hospital and couldn't really talk- I realized this wasn't paid so I reached out via the website to make payment. Surprised locked out. sent messages on-site and not return calls or anything.

      So barely able to talk I called and made payment of almost 600 dollars. Deferred my upcoming payment by a month. Still going through mail and in hospital - BAM I see there was a court date notice which was in a few days. I could not go since hospital would not release me. So it was postponed all the while my account is current. Yes it was late but now current even before court date. Well I made my next payment ON TIME and still could not go through the website. So I inquired about it and was told I will reach out to corporate office on this.

      Few weeks later I asked again. Oh sorry since it went into legal you cannot have access to your information. I was like what? Like all this time I even mentioned this to you back in January while bringing my account up to date and nothing said to me. So I asked about getting monthly statement balances and an invoice to pay my bill so that I am not paying the service fee of a debit card. Sorry again since it went legal Lendmark is not allowed to send out statements or invoices. WHAT ARE YOU SERIOUS?? Yet you will still take my payments each month correct?

      WOW.. I get collecting a debt but that goes way too far.. So what are a consumers right being a little past due? NONE - you get to go to court - not allowed any information regarding your account so you know what you are paying and paid for. This is to me beyond illegitimate if you ask me. Well let's now go to the court with a lawyer and see what goes on from there. Just beware - DO NOT MISS A PAYMENT OR GET SERIOUSLY SICK.. They will take you to court immediately.. So beyond annoyed.

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      Customer ServiceStaffLoan ProcessRates

      Reviewed March 7, 2023

      I am currently gathering people to file a class action lawsuit against Lendmark Financial! They are breaking the law! Lendmark Financial charged off my account as a loss and then are taking me to court for a inflated price, plus attorney fees once they have already received tax benefits for the charge-off! Yes, people that is against the law! Lendmark then is charging 23.99% interest on the charged-off account! They have been caught in so many lies, it's ridiculous! Once a account has been sent to collections or charged off Do Not Pay the INFLATED PRICE!!! This situation with Lendmark has caused me deep depression, stress and health issues (Severe Head Aches and heart racing).

      Join my lawsuit! Know your rights and always record your phone calls and in-person sessions with them! I'm also writing the Attorney General's office. I know 3 people who have been trying to pay off loans under 5 grand for over 4 years with Lendmark. One more thing. The people are very very very rude in office. I mean they treat you horrible after you receive a loan. Everything that they do is cause for a lawsuit!!! You want to join my lawsuit?

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      Customer ServicePunctuality & SpeedLoan ProcessRatesTransparency

      Reviewed March 1, 2023

      Yikes! This place is absolutely horrible! I wouldn’t even consider them as a last resort. So, for starters, they DO explain what your rate is and how high the percentage is. The problem is, they explain it in a way that is pretty difficult to understand on paper. My loan advisor when through my terms waaay too quickly. To my fault, I was so happy to get the loan, that I ignored the fast talk. They just ramble off a bunch of numbers. They’ll tell you it’s a high interest-bearing loan, but they WON’T tell you how the interest is allocated. A lot of their customers are people who may not have the best credit and are in financial binds. Because of this, they sell you loan shark loans that take advantage of you. They do the “daily compound interest” loans. Because of this, you are getting charged interest DAILY in between your payments. They don’t just take the interest out of your payment once each month like credit unions and banks.

      My monthly payment is about $230. They literally take about $120 towards interest ALONE. Oh, and do not and I repeat DO NOT make any late payments. I remember one time I was a couple weeks late and my ENTIRE PAYMENT went to interest. I had to start cheating by making 2 full payments every two weeks and even at that, they STILL take about $120 worth of interest every month! This is what really upset me! I’ve had loans before and all they want is their interest on your regular payment. Finance companies usually let you make a principal only payment on extra payments. Not Lendmark!!! They take interest on ALL payments, even the ones that aren’t due yet!

      Talking on the phone is helpless. I spoke with a woman at the Tappahannock, Va location. Don’t ask to speak to a supervisor or someone from corporate. They’ll IMMEDIATLEY hit you with the “Well corporate is just going to tell you the same thing I did” or the “You should have read your contract before signing”. Not only are these things a customer doesn’t want to hear, but I honestly had no idea they were “taxing” my extra payments too! These types of finance companies should be illegal. I called the Richmond, Va (Laburnum Ave) location as well to air my grievances, but it wasn’t much better. I was promised a call back from corporate at least, without the “they’re going to say the same thing” jargon. But I have YET to get that call.

      These loans are criminally high interest loans, but I had no idea they were allocation interest the way there were and I DEFINITELY didn’t know they’d hit my extra payments. No one seems to be able to get their story straight either. At the Tappahannock location, I was originally told that I can make principal only payments, but only as cash only in the store. That turned out to not be true, as I made my second payment for that month and saw on the receipt that they had STILL hit it with interest. I’m going to continue to air this company out as long as I have this loan. I feel like I should have the option to do principal only payments, especially if I was originally told I can. If you need a loan, STAY AWAY!! Go through your bank, your credit union, anything else!!! I hate that they are making so much money off of people like us in this crooked manner. They really need to crack down on companies like Lendmark, Santander, and Main One.

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      Customer ServiceLoan Process

      Reviewed Jan. 12, 2023

      Utterly regret contacting them. Applied for a loan two days ago and never got a callback. I called yesterday and I was put on hold so I hung up and then I called back only to find out he was out of the office. At least inform me or call back. But that is ok.

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      Staff

      Reviewed Dec. 6, 2022

      They didn't have any problem with my income and get me in debt. I have paid them $3000 in one year on two loans. Now that I need a little help they claim I don't have enough income. I feel they are just out to take advantage of poor people like me. Sincerely, Leroy **.

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      Loan ProcessRates

      Reviewed Aug. 6, 2022

      Cannot fully express our utter regret with choosing Lendmark Financial as our loan company. First off, we wanted an auto loan, and that would have protected us from some usury and extremely high interest. The way Lendmark gets around this is by giving a loan which we used towards a vehicle. Have a fair credit score and still got a 26.48% Annual Percentage Rate. Have made our payments on time and after almost six months of payments we have a payoff amount higher than what we bought our vehicle for. So, $124.70 has come off of our principal, the rest is towards interest. We will be upside down in this loan in no time, REGRET. STOP USURY!

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      Reviewed May 24, 2022

      Had to give my car back and they auctioned it off and I had to pay what was left over. However though they are claiming to have sold my car $100 and now owe my entire car payment still...without the car. They also have yet to send me all the information on the auction which is making me believe that they are playing me.

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        Lendmark Financial Company Information

        Company Name:
        Lendmark Financial
        Year Founded:
        1996
        Address:
        2118 Usher Street
        City:
        Covington
        State/Province:
        GA
        Postal Code:
        30014
        Country:
        United States
        Website:
        www.lendmarkfinancial.com