National Debt Relief Reviews

I first spoke with Nick in early September. He answered probably 10 complex questions I had. Nick answered my questions quickly, accurately, and respectfully. I unfortunately wasn't eligible in September, but Nick made a plan to contact me in a few weeks as a follow up. I ended up missing that appointment. I contacted Nick via email Monday, October 30th and asked him if we could reschedule and discuss my eligibility now. He messaged me promptly and scheduled an appointment for today, Wednesday, November 1. Nick seemed to remember our first conversation and was again accurate, compassionate, knowledgeable, and all around incredibly helpful and reassuring. I complimented him numerous times, and he was always very courteous and humble. He helped me through a particularly hard time of my life, through this process, and I couldn't be more appreciative.

I have been eagerly waiting for this opportunity to leave my review. Chase ** was an absolute pleasure to work with. He was patient, considerate, compassionate, understanding, empathetic, resourceful, and encouraging. On our first call, I was very cautious, concerned and quite stubborn. He desperately wanted to help me, but I would not give him the necessary information that he needed to do a “soft pull” of my credit information. He offered my generic information with several different possibilities and what they might look like. Debt Relief, Debt Consolidation and DYI. After 1 ½ hrs. on the phone answering tons of my questions, I asked him to give me 24 hrs. to mull it over.

Kena was exceptional in that she proved to be professional, personable, patient & politely persistent. I forget how I came to find NDR, perhaps through an e-mailing. I was in need of finding a way to deal with my amounting debt and tapped on the link. I was introduced to Kena and liked her right away. Kena was well up to speed and was impressive to me that she knew so well the process.

I contacted a consolidation place and spoke briefly to them before doing reviews. Once I reviewed them I saw they were not even credited with the BBB and I looked further. I found National Debt Relief and spoke with a wonderful customer service agent by the name of Isiehas. He was extremely patient and informative with me throughout the entire process, Explaining in depth through everything. We were able to talk and come up with a plan that would work for me. I was able to get a good night's sleep that night because I knew a plan was in place. He also informed me that if, for any reason, I decided to change my mind and stop with the plan, I could do so. He explained to me their fee as well as attorney fees if there were any and this is all included in my monthly payments, which another great thing, is split up into two monthly payments one on the 15th and one on the 30th.

While Ruben was an absolute gentleman, I had to try too hard to respond to things he'd say or ask. He was tied to a prepared script in his mind and was not easily pried from his canned speech. I felt pressured to commit to things I was not comfortable with and that I wanted more information on, or wanted to get other opinions about. He was focused on nailing me down as a client and it was difficult to get him to allow other thoughts, questions, or ideas to be explored.

Mohamed was very thorough and patient. He put me at ease and explained everything step by step. He is very knowledgeable when it comes to his job and made me feel positive about taking this step. I'm excited about being debt free and look forward to being back on track with my finances. Sometimes life throws you curve balls and situations tend to get out of hand. I'm so thankful for this help and for Mohamed making the process easy and working with me.

I work nights so it’s hard to stay in touch with NDR consistently, but they understand. I’ve been going through rough financial times and a divorce. They’ve helped me pull down my debt to almost half of what the creditors want. If I had to provide friendly criticism, it would be to have people on call 24/7. Due to my current work situation, it’s almost impossible to answer calls. 12 hour work days so I sleep all the time.

Very patient and helpful. No pressure to become part of National Debt Relief program. They answered all my questions and explained the program very well. I am anxious to get through the program and get out of debt. I hope for the best and if successful I will definitely recommend to my friends.

My agent was Kim **. She was very helpful and kind. She was also very patient, which I appreciate greatly as I suffer greatly from brain fog. I look forward to being debt free soon. I feel better now having a plan. I also like that we are covered from legal stuff.

Michael was very patient with me and I truly appreciate his time helping me and understanding the terms. At first I was scared to do it and he made sure I was at good hands and trusting him. At first I really did not realize how much I was really in debt. I even had to stop saving from my 401k from my check to pay off my debt and I even cancel my life insurance to pay off my credit cards. Just wanted to say thank you. I still have a long way but I know I will get there.