Nationwide Move Management Reviews

Talked to a person named Eric, was told they would move our household from Washington to Arizona for a price of $5900. After the mover looked it cost $8000. Plus. Was told they would wrap any breakables and furniture if needed. Nothing was wrapped all our bedroom furniture was scratched and marred. 55 inch TV was in a box. When I opened it it was broken, other collectable were broke. Was told they would stage the house, there was one driver, my wife and I unloaded the truck. No helpers. Said couldn't find anyone to help. STAY AWAY FROM THIS COMPANY, IT'S A RIP OFF.

AVOID! I hired this company for interstate move to CA. Everything was OK until the driver delivered my items in Los Angeles where he immediately tried to overstate distance from truck to my door (triple) then tried to extort additional $600 which he had to return when I called to complain. He got angry, uncovered my unblemished white leather sofa and dragged it across the wood floor, which I didn't notice until returning from bedroom where he'd failed to put items where I asked and then stole an entire wardrobe of all my clothes. I've tried to get reimbursed but they offered $75 saying it was "by weight" but they never weighed a thing. I'll never use them again.

We made the mistake of using Nationwide company to help us move from Oregon to Ohio. I realize with each passing day how much of a mistake that was for us. If I could leave lower than a 1 star, I would. We were quoted $14,000 to move our things, that included the few extra big items we have, AND they pack. That was all discussed with James. Moving day comes, movers show up… let the ** show begin… First they are short workers and short a driver for the 1.5 truck we had reserved. After that takes a day to figure out, they let us know they weren't aware they were suppose to be packing the house up. After that gets taken care of and they get everything packed and loaded into the truck. They can't do the correct math for the square footage we are taking up on the truck, they overcharge us.

If I could leave zero stars I would. I only hope my review will help others avoid the cluster I dealt with today. I got an estimate from the company, provided them a thorough inventory list, checked the list with the rep (Mark) several times and all looked good. We didn't have a lot to add to the load. They charge by the cubic foot which is ok IF they would actually estimate by accurate cubic foot. It's their business, isn't it, to know how to estimate cubic feet? It's certainly not my area of expertise and it shouldn't have to be when you pay out the wazoo for moving services.

This is a terrible company. Never do business with them. Initially, when I described my items to the salesman Hamilton, he sounded very nice. He sent me a quote based on what I told him. The quote was $2,100 for 350 cubic feet. It was a Binding Estimate. It sounded like a contract, but it actually was an estimate. When the mover came a week later with a 20' moving van and it was already more than half full. The moving guy looked at my stuff and said our stuff was about 600 cubic feet and we have to pay over $3,600 plus moving materials. I went to his van and measured the space it was about 400 cubic feet space at most. When I asked him to write his estimate of 600 cubic feet space on the contract, he refused.

We paid $1500 down for Nationwide to move us. We wanted a direct move and were told we didn’t have enough for our own truck so we paid another $1200 realizing we could use more cubic feet. Nationwide promised we could have our own dedicated truck. Black Bear from Newport Beach called saying they were coming with an 18 wheeler to take our possessions to storage. I said we contracted for a direct move, no storage involved. Black Bear then told me that this is how they do business and if I don’t like it find someone else. Nationwide then set up another carrier that was going to do a direct move for us. We waited for a week and no one came to move us. Friends ultimately did the packing and loading our stuff and drove us to our new location using U-haul. Nationwide kept our $1500 deposit. They didn’t lift a finger to help us move and felt entitled to our money. I would absolutely not recommend them to anyone!

I contracted with Nationwide relocation to move our belongings from Bellevue Nebraska to Apache Junction Arizona. Because of the virus outbreak I called to move the original date to a earlier date. After being charged a additional $300 to change the date the movers did not show up. After reaching out to find out why they had not shown up and being told that the movers would call me the dispatcher gave me the mover's # .When I contacted the mover they told me they had not been notified about the date change. Fast forward my wife and I had made arrangements for a contact to be there to oversee the load out and we began our three day drive. While crossing Ne on I 80 I again called Brandi at nation wide to inquire about a conformation for pick up of our belongings. She ensured me that the movers would arrive at my home the next morning. Super. My son was available to meet them. Day 2 still no truck and a total no show.

We hired this moving company to move all our heavy furniture, they arrived within the requested time. They moved beds, heavy furniture, washer, and dryer, used blankets and lots of shrink wrap. We had no issues, they put everything in their moving truck and drove and hour to our next location. They were time efficient, moved everything in, built all our furniture and had no damages. They are great and the price is reasonable. It was a 3 man team and they were really experienced as well as professional.

Hired Nationwide Relocation for my move from Michigan to California. The experience has been a nightmare and has caused huge problems with my relocation. Was told the move would take place either Friday August 16th or Saturday August 17th and that I would be notified Wednesday of which day the move would take place. Never contacted Wednesday. Called and was told they didn't know yet but would contact me by 7pm Wednesday. Never called that night. Called them again Thursday and they didn't know which day the move would take place. On my second call to them Thursday evening was told "since it's Thursday night the move probably won't be Friday." Called multiple times on Friday and seemed like everyone was out of the office that could help me. Finally I was told the movers would be at my place on Saturday between 9am-noon. Saturday arrives and no word from anyone.

OMG, Nationwide Relocation Services is terrible! Totally bait-and-switch! Grrr! NEVER EVER use them for interstate moving, such a sham!! They arrived 3 days later than they originally said they would, 6.5 hours late on the day they finally arrived (which screwed over everyone on our end for timing), they came with a box truck, not a Nationwide moving truck (in fact, hardly anything that had the logo on it... Suspicious), to take our stuff to their WAREHOUSE where, after a week, it's STILL in the warehouse in New York after they told us it would be coming to Florida within a week - the most recent phone call says it won't be here for another 3 weeks.