Nova Warranty

Nova Warranty Reviews

Nova Warranty Reviews
4.4(7)
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About Nova Warranty

Nova Warranty is a vehicle service contract provider with over 40 years of experience. It offers financial protection for all types of vehicles, including luxury, vintage and exotic cars. The company offers two different protection plans with competitive prices.

Pros & Cons

Pros

  • Experienced team provides live customer assistance
  • Policies include roadside assistance
  • Can cancel at any time

Cons

  • Limited information available online
  • Must request a quote to see pricing information
  • No sample contract online

Bottom Line

Nova Warranty is a direct provider of vehicle service contracts. The company’s plans include roadside assistance and trip interruption. Nova Warranty accepts all types of vehicles, including luxury, exotic and vintage models. You can choose any licensed mechanic to complete authorized repairs.

What is Nova Warranty?

Nova Warranty is a vehicle service contract provider. The company offers two different plans to help you get the coverage you need at a price that suits your budget. Because it offers its own protection plans, you don’t need to contact a third party if you need repairs. You’ll just contact Nova Warranty directly, and one of its agents will help you through the process.

You can get a Nova Warranty protection plan for all sorts of vehicles. The company accepts vintage cars, sports cars, daily drivers and more.

How does Nova Warranty work?

To get a quote from Nova Warranty, you must complete an online form. It asks for basic information about your vehicle, including the year, make, model and mileage. You’ll also need to supply basic contact information.

The company reviews your data and gives you a quote. Once you know how much it’ll cost, you can check the coverage options. Make sure you understand what components are included in the plan you’re purchasing.

If you need to file a claim, contact the Nova Warranty team directly. You’ll need to provide details about your policy and let the agent know what happened to your vehicle. The company reviews your case and contacts the repair facility you choose if it’s a covered expense.

Nova Warranty plans and coverage

Nova Warranty offers two plans: Nova Powertrain and Nova Superior. Each includes 24-hour roadside assistance, towing, rental car reimbursement and trip interruption.

Nova Powertrain is the company’s basic protection plan. It covers the following:

  • Engine
  • Transmission/trans-axle
  • Drive axle
  • Electrical components (such as your starter solenoid and alternator)
  • Cooling system (such as your cooling fan clutch and radiator)
  • Brakes

Nova Superior offers more protection. In addition to the parts covered by the Powertrain warranty, it also includes your:

  • Turbos and superchargers
  • All-wheel drive or four-wheel drive
  • Differential assembly
  • Front suspension system
  • Rear suspension system
  • Steering system
  • Air conditioning and heating
  • Fuel system
  • Anti-lock braking system
  • High-tech electronics (such as your power window motors, camshaft position sensor, sunroof motor, factory-installed GPS navigation module and more)

How much does Nova Warranty cost?

The company doesn’t publish information about its pricing on the website. We requested a quote for a 2018 Toyota RAV4 with 62,000 miles. For a term that lasts four years or 60,000 miles, the price for the Nova Superior Plan was $2,300 before discounts.

The total amount you’ll pay depends on factors such as your:

  • Location
  • Vehicle make and model
  • Mileage
  • Vehicle year
  • The type of coverage you want
  • What discounts you qualify for

To get a custom quote, contact Nova Warranty over the phone.

Nova Warranty FAQ

What types of vehicles does Nova Warranty cover?

From daily drivers to exotic sports cars, the company offers service contracts for almost any type of vehicle.

Does Nova Warranty offer any discounts?

The company has an offer of $450 off your first purchase. It also offers discounts for:

  • Active military or veterans
  • AAA members
  • Senior citizens
How do I file a claim with Nova Warranty?

If you have a breakdown or need a repair, you contact Nova Warranty directly. One of the company’s trained agents can collect the necessary information about your warranty and your situation. This person then reviews your case and contacts the repair shop to arrange for payment if it’s covered.

What is Nova Warranty’s cancellation policy?

If you cancel within 30 days, you can get a full refund. After that, you may get a prorated refund if you cancel before the term ends.

Is Nova Warranty legit?

Nova Warranty is a legitimate company in the vehicle extended warranty space. It offers two protection plans that could be a good fit for you, especially if you have an exotic or luxury car that may be hard to find coverage for with other companies. However, the Nova Warranty website is limited. It doesn’t include pricing information or a sample contract for review. You’ll want to ask for a copy and check it carefully before you make a decision.

Nova Warranty Reviews

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Page 1 Reviews 0 - 5
Verified purchase

Reviewed Sept. 12, 2023

The 2 gentlemen I had the pleasure of working with Jason and Michael were very nice. I felt very comfortable asking questions and I was given back reasonable and easily understood answers. They were not pushy, and gave me information, choices, and I chose the one I wanted. Any information I had a question about, was answered fully and easily. I would recommend either of them. Thank you.

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    Verified purchase
    Customer ServiceCoverage

    Reviewed Sept. 7, 2023

    Nova Warranty has covered all aspects of customer service, in a good way! Asher was really patient, informative, respectful, and caring. He explained both plans to me and told me where I can repair my car. He also gave me a Triple AAA discount, which I loved! At the end of the day, when shopping for an auto warranty, You want to go with the company that you are most comfortable with. Nova Warranty is that company for me.

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    Verified purchase
    Claims Handling

    Reviewed Aug. 21, 2023

    Signed up my Acura TLX with Lewis and could not be happier! He was so nice and professional. Offered me a discount for Senior Citizen, and Triple AAA. Nova went above and beyond for me and really showed me that they cared. I have a few friends that signed up with Nova as well and has told me that the claim process went incredibly smooth. I am very confident and satisfied.

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    Verified purchase
    Coverage

    Reviewed Aug. 16, 2023

    Nova Warranty provided exceptional service and respect. I spoke with over 10 companies and Nova Warranty was the best out of all of them. They showed how much they cared and were very respectful and competitive. They offered me the Nova Superior plan which comes with a great roadside assistance package, direct pay-out, and powertrain coverage. I will post an updated review when I make a claim, But so far so good. Thank You!

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    Customer ServiceTechPunctuality & Speed

    Reviewed July 13, 2023

    I recently purchased an extended auto warranty from Nova Warranty. Starting off on my first phone call, I loved how informative they were. They were extremely respectful and gave me exactly what I was looking for. I recently had my first claim on 07/02/2023, They got back to me that same day requesting more information on what was going wrong with my vehicle. By 07/04/2023 the Dealership I used was paid out in full, DIRECTLY! I can not stress this enough, Nova Warranty is the company you want to represent. They are extremely quick, respectful, smart, and always keep their promises. Thank you so much for this amazing experience!

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    Nova Warranty
    Response from Nova Warranty

    Wow Christopher, this is a beautiful review! We are happy and thankful that you took the time out of your day to express your experience with Nova Warranty! We appreciate you being apart of the Nova Warranty family. Please feel free to reach out if you need any more assistance.

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    Refunds & Payouts

    Reviewed Oct. 11, 2023

    I had one of the most traumatizing experiences dealing with this business. I look over the reviews and I find it very hard to believe that any of them are legit and if they are then I’m happy because I was harassed, threatened. Made fun of lied to and treated with the most discussed that I have ever been treated by a company, there is only a handful of companies that I truly hate due to how horrid they are and I can now say Nova Warranty is one of them. I want all of my money back that I paid into monthly because I received not one positive thing from this company. They fulfilled not one word that they gave me. I was left, crying shaking and still having to deal with a company that shows no caring for humans. My interactions were all recorded. Please listen to them and if that’s how you wish to conduct your business and I advise everyone choose any other company but this one.

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    Customer ServiceClaims HandlingTechRefunds & Payouts

    Reviewed Aug. 18, 2023

    Took my Bentley Continental in for a repair last week. Nova's communication was great through email, phone, and even text. They paid out the claim as soon as they got the paperwork from the Bentley dealership. Even the dealership said that Nova did a great job. Was very satisfied overall, I have no complaints.

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    Nova Warranty
    Response from Nova Warranty

    Hello Tyler,

    We loved working with you as well! We are very happy to hear that you enjoyed your experience with Nova Warranty! Please reach out if you need anything else.

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    Nova Warranty Company Information

    Company Name:
    Nova Warranty
    Website:
    www.novawarranty.com