olive Reviews

Leah, the lady from olive, called me right away and she was really awesome. She sent everything and walked me through how to do everything. She made sure that I understood what I was getting myself into and she broke down each of their packages and what it would pertain to my car in terms of services. She let me ask questions about what was covered, so it would help me not to pick the wrong one. She answered all the questions that I had that I signed up the next day pretty much just on that conversation. We were on the phone for 45 minutes. She was very cordial in the way that she brought things up to me and she didn't make me feel stupid.

Olive's sales practice was completely opposite of everything else that I've looked at from either the dealership or other third party policies. It stood out as far as the terms were pretty clear on the website, and it was almost too good to be true. I'm an insurance agent, and I really wanted to look at the policy forms to really see if that was the coverages that they were talking about could be actually true. So after I read the documents and I looked at it, I showed it to one of my co-workers and then he bought one too.

I thought 500 was kind of high but after talking to the guy who worked for olive, he was really nice and I realized that life is just too expensive now. His name was Artie and he was really good at his job. He was the kind of dude you would want for your neighbor and I didn't mind kicking back with him and getting through the signup together.

I've bought in the past two years three policies from Olive. Two times, I did it online. And one time, I did it over the phone. Every time, it was simple. Purchasing took five minutes. The only thing that's difficult is the fine print. For example, between tier one and tier three. It says things that it's covered. But when you look at the actual fine print, sometimes it can be difficult to know if a part is covered or if am I paying for too much coverage. Can I get away with a smaller amount? But the price was fair.

Olive had to keep asking me about my mileage because it was low and they didn't believe me at first. But they do now. Once I was signing up, they gave me a direct line. They told me they were gonna send me a link so I can put it on my phone to make the direct connection. If anything electrical or a computer system goes wrong, it can be a lot. If it's a transmission, that's $3,000 or $4,000. For me to buy this coverage, it's very economical.

I was looking for a bumper-to-bumper coverage and the coverage I was presented with was what I asked for. I bought it on the internet and it was easy. I've recommended Olive to other people.

I had a problem and when I called, they said I have to call during their business hours. I called when they were supposed to be open but they weren't. I see that's a pattern with them. I was not able to make the claim and I had a serious car issue. They do not keep the office hours that they say they have.

The person I talked to from Olive was very informative and personable. The price is good for the quality of the coverage. It's the same as a new car warranty with $100 deductible but at the price that they offered that, it was a bargain compared to the other warranties that I looked at.

The way olive would sign people up for their extended warranty is very easy. So, it's very user-friendly for young people, the people who are familiar with computers. But it would be troublesome for older people who prefer phone calls. Other thatn that, they showed me what is and what is not covered right in my face so I would know what I would get into. Also, they answered all my questions. They were polite and professional.

Olive.com distinguishes itself from other warranty companies by promoting its no waiting policy. In fact, OIive.com displays the trademarked phrase "Buy today, Covered Tomorrow" on its website. The day after purchasing my vehicle, I noticed a shuttering while driving on the interstate and immediately took it to AAMCO Transmission & Total Car Care. The technicians determined that the transmission was the cause and needed replacing and they filed a claim with Olive.