Orion Metal Exchange Reviews

Orion is the only precious metals company I have found that would work with me to establish a new IRA account with a maximum opening contribution of $7,500. Most other companies will only work with existing IRA's and have a much higher minimum purchase. They guided me through every step of the process and were very helpful. I would highly recommend them.

OME has been extremely helpful converting 3 of my 401K accounts into precious metal IRAs. The transitions went smoothly with their step by step guidance. I have also purchased gold and silver directly and the deliveries were as promised. Jacob has answered all of my questions and has always been available when I have had questions. Will be doing more business with OME in the future.

I spoke to two different people at Orion and they were pretty straight-up with what's going on and telling me what they suggest. I'm very happy with it. I'm working with the same two people pretty much all the time, Gieo and Griselda, and we've talked about next moves, what should be the next thing to happen, and as far as taking advantage of everything. There's a good plan in place for several years down the road and even for the next things to do that makes sense as far as the market on the metals is going.

Giovanni, the rep from Orion, was awesome. I had a concern that I brought up and within 24 hours, it was taken care of and resolved. I sent an email and I realized there's a five-hour difference between me and the West Coast. He was on the phone the next business day and took care of it, and I'm very happy so far. But I have not received my precious metals, which is one of my concerns. Chase, my bank, couldn't read the actual stamp. Orion probably wired it and the machine didn’t pick up the signature. So, I called Orion and they said they would physically mail it to Chase. If I transferred X amount, I would get a couple of hundred dollars worth of coins and Giovanni said it would take up to 14 weeks for the complete process. He was gonna order them and then he would have it. So, I would need to be at home with the signature and he would give me a call when he got word that they would be sent out so I could be on the lookout.

I purchased some silver New Guinea coins from a company that is under investigation and did some bad things to a lot of people, including myself. I called a lot of people who buy and sell silver, and I happened to talk to Jake from Orion three times. I told him about the situation the first time and he said that they could definitely buy my silver back. He was extremely professional. Never pressured me to sell it. Just told me what he could do. I sold everything I had purchased and it was very simple. He connected me with the IRS representative they had. He talked to them and they sent me a DocuSign, and it was done. Within three days, I had the money in my account.

I've been very pleased in my dealings with Orion Metal Exchange. They're very professional, explain things clearly, and are easy to work with. And they are available when questions come up. They play by the rules while being friendly. If there's a delay in the transmission of funds, they find the answer.

My experience working with Blake and Orion Metal Exchange for my IRA investment has been not only pleasant but profitable! Blake's knowledge is quite impressive. I've appreciated his willingness and dedication to answer all my many questions, being new as I am to this type of investment opportunity. His upbeat and professional demeanor has instilled the confidence in me such that I would not hesitate to call Blake when I am ready to add to my precious metal investment portfolio.

Orion Metal Exchange has been good to work with. Blake, Charles and Grizelda all have been. I’m just trying to teach myself. It’s a whole new journey for me. I’ve never explored this part, but I kind of rushed into something that I didn’t have knowledge of. You have to take a crash course in Gold 101 so that you understand the language when they're talking, because I always feel like it's going over my head, and it still is today. Also, it is very important that before you do any transaction, to make sure that you get a quote in writing so that you know what you are doing before you make any decisions.

I had some silver coins that I needed to sell. Orion responded quickly. The whole process was very seamless and timely. I didn't have to keep asking the same questions. I didn't have to constantly call back or respond. The whole experience was great. I've only had one transaction and if a need comes up, I will deal with them again.

The rep took time to explain some things to me. He took me to the website and showed me the prices on there. I went and compared those prices to some of the same items elsewhere and I saw the value. Once you make a decision to go in a certain direction, you need to find help to accomplish that, and Orion did that.