Lifeline Reviews

However, it is so sensitive that I get help and I haven't even called. Also, Lifeline had to change devices and their cord is not as comfortable as the first one. Another thing is because I'm in a rural area, transmitting information isn't always that great. When they came out with the new one and I was having a problem, they suggested that I use both. The older one that I had for when I'm at home and around, I have that button on.When I go out, I use the newer one. But when I go to my daughter's house which is in the suburban area of Richmond, Virginia, there is no problem.

My family members are very grateful that I have the device and it gives me a very secure feeling. You can have either a bracelet or the thing around my neck. And around my neck is much easier. It doesn't get on the way and I really don't think about it. I wear it in the shower, which is always kind of a surprise. I have a friend that wouldn't get one because she said there's no way that you can wear that in the shower. But I told her that that's the one place where you want it. I never take it off. And the morning that I had to call, I had just gotten up, dressed, and was going to make breakfast. Then all of a sudden, I really couldn't breathe deep breaths. I immediately sat down and thought of calling my daughter. But then I thought she was just going to call 911. So, since I paid for this Lifeline for years, I decided to use it. I was very happy with the response.

Many years ago, I received Lifeline from Sothern Medical Hospital. They had a group there that they opened it up to the local people and I got mine from them, and I had perfect relations with them. They would help me and they'd be there on the phone. It got to the point that I had to call a number out of state and I still get good results. Any time that I have a question, I've always been able to call them and get an answer. The only this is I changed my address to Nevada and I haven't received any mail or billing from Lifeline for a long time. It's so frustrating. I'd like to pick up where my mail is going so I can get that straightened out. Other than that, I would not change Lifeline to another program. It is the most reliable. People have tried to turn me over to another company and I tell them I really am not interested. I'm perfectly satisfied with the way that Lifeline has been with me.

If you purchase a new set now, it will go further than the house. Mine just goes in the house. If I fall in the house, I can get a reply right away by pushing that little button but it doesn't go into the exterior of my property. If it ever did that, I would be very happy. Right now, I'm content with having it around my neck all the time while I'm in the house.

I grabbed the dog chain to try to help me up but I kept slipping on the ice. I pushed my Lifeline and I could hear it right in the kitchen. Customer service was asking if I needed help. I did but I could not tell them that. My son who was on the first responder called me to ask if I was okay. If I butt crawled to the driveway to go across the street to my neighbor, I'd have to cross my road. I live on the top of a hill and the speed limit was 35. I was afraid if I got on the road I would get killed. I saw the ambulance go by and nothing. I was yelling, "I'm over here."

Finally, an ambulance came. They had two calls at the same time. I was out there for about 45 minutes. I was soaking wet because my body heat melted the snow. My son came as well and it was about an hour out. If I had not had Lifeline, I would probably be a frozen popsicle. The EMTs tried to make me to the hospital. I said, "I'm very well padded. I'm fine. I'm sore for being out. I'm cold. I just want to get in." I was very weak at this point. But I'm very independent.

I had to call Lifeline again. I was coming in with groceries. In the wintertime, it gets dark earlier. I was putting the groceries onto the front steps and I slipped on some wet leaves in the snow. I fell and I couldn't get up again. I fell in the cellar but I finally was able to get up onto the steps so I could pull myself up. I called a friend and the couple came out. The husband kept slipping on the leaves and the ice and the snow. I called 911 and they came. It took all of them to get me up.

I want Lifeline and the service is necessary. Lifeline saved me. The only thing is that I'm on a fixed income. I'd like my Lifeline bill lowered. I won't go without it because even though it keeps falling off my neck at the most inappropriate time, I still need it. I'll put it in my pocket. I've tried to get my peers to get Lifeline and they say they don't need it. My husband passed away. When you have someone there, you don't need it as much.

The last time I talked to the reps from Lifeline, I was eating. And since I lived by myself, I don't go to the table but I have a bar in the kitchen and I just sit up there and eat. I leaned over to reach and get the salt and must have pressed the device against the edge of the bar and I jumped up, ran in here at the bedroom and apologized. I feel sorry for the people. But they have been so prompt. Occasionally, they’ll call me and say they hadn't heard from me for a while and ask if I’m okay. My son lives in town and he came over one day and said that he'd had a call from Lifeline. They hadn't heard from me for a while. I learned that if I took it off at night, I was ringing it all the time but they called him to ask him if I was okay. That's how concerned they are. My kids are very happy to know that I've got some help because it’s peace of mind and I wear it for that reason. I have a half-acre land and I don't want to get off out here somewhere and fall and lay there.