RoadRunner Auto Transport

RoadRunner Auto Transport Reviews

RoadRunner Auto Transport Reviews
4.4(821)

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Overall Rating4.4 out of 5
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About RoadRunner Auto Transport

Road Runner Auto Transport is rated #1 trusted car shipping company by customers. Experienced and professional staff work around the clock to ensure each customer has a positive shipping experience. Our team of expert shipping coordinators arrange fully insured transport with no deposit ever required. Reliable customer support is always available to keep customers updated on the progress of their shipments. Perks like live online vehicle tracking offer customers peace of mind and ease throughout their entire shipment. Our customers feel confident knowing their transport was arranged by experts and that reliable customer support is always available. Visit our website to learn more about our services and get a free instant car shipping quote today!

Pros & Cons

Pros

  • Ships anywhere in US
  • Ships almost any type of vehicle
  • 24/7 tracking
  • Door-to-door shipping

Cons

  • No terminal-to-terminal shipping

Bottom Line

Roadrunner is a reliable shipping option for auto transport anywhere in the United States. Though they don’t offer terminal-to-terminal shipping, they can ship almost any type of vehicle.

Featured Reviews

Verified
Vinton, VA

The representative that helped schedule everything kept me informed of everything that was going on. The man who picked up our cars and dropped them off was amazing. Extremely pro...

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Verified
Chula Vista, CA

Loved how friendly and reliable. Had a great experience and would use and recommend again to anyone looking to have a worry free experience. The communication was excellent. Was o...

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About Roadrunner

Roadrunner Auto Transport is a car shipping company that operates as a broker, connecting consumers with reliable trucking companies to haul vehicles. They offer 24/7 tracking that lets customers know where their vehicle is at any given moment. Roadrunner Auto Transport reviews mention excellent customer service, clear communication and quick transportation. Roadrunner can ship almost any vehicle anywhere in the United States.

Roadrunner cost

The cost to transport a car varies based on many factors, including season, type of transport, and pickup and dropoff locations. On average, though, Roadrunner says it would cost at least $800 to ship a sedan 1000 miles in an open carrier in the summertime — summertime is a popular season to ship a car and costs more than in the winter. Transport times are estimated but normally take around 2-4 days.

Additional fees are typical for upgraded shipping options, including but not limited to top-load, enclosed transport and expedited shipping. Roadrunner currently offers discounts for military members, so make sure to ask about this discount if you are interested.

All shipments are insured, so customers can rest easy that they are covered even in the rare case of damage to their vehicle. However, Roadrunner does offer the option to include additional coverage.

Roadrunner shipping options

Interstate Roadrunner auto transport is available because Roadrunner provides shipping services nationwide. Roadrunner can ship to or from anywhere in the United States including Hawaii, Alaska and Puerto Rico, plus anywhere in the Caribbean. Roadrunner offers door-to-door services due to its convenience for customers and can ship sedans, classic or inoperable cars, trucks, SUVs, vans, motorcycles, limousines, RVs and heavy equipment like tractors.

  • Shipping nationwide
  • Ships classic and inoperable cars
  • Ships motorcycles, trucks and other vehicles
  • 24/7 tracking
  • Door-to-door shipping

How does Roadrunner work?

Roadrunner makes vehicle shipping easy by providing lots of informative, in-depth content on their site. You can select your state, view popular routes and see the carrier availability rating. Remember, make sure to plan your move in advance. Popular routes with high carrier availability are the easiest routes to find drivers, but rarely traveled roads with low availability mean it will be harder to find transportation.

For a free Roadrunner quote, customers can call directly. A Roadrunner representative will provide them with a quote over the phone. Quotes are also available on Roadrunner’s website by entering the car’s details, shipment date, name, number and e-mail.

Once the vehicle has been shipped, Roadrunner Auto Transport tracking is available 24/7. Customers can easily check their vehicle’s status on the website by entering their booking number. Roadrunner customer service hours are 9 to 9 EST on weekdays. Once the vehicle has arrived, both you and the driver should inspect the vehicle to make sure it has no damage.

Do we recommend Roadrunner?

We recommend Roadrunner for your auto transport needs. They can ship nearly any vehicle, and other things like boats or heavy equipment, anywhere in the US and the Caribbean. Their 24/7 tracking helps you stay informed and keeps drivers accountable. Furthermore, their door-to-door shipping makes moving your car as effortless as possible.

RoadRunner Auto Transport Reviews

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Page 1 Reviews 0 - 5
Verified purchase
Customer ServicePrice

Reviewed Sept. 25, 2023

This was my first time using this type of service. I had 2 cars transferred from NJ to NV. The price was very reasonable. They called to tell me they would show up a day earlier and if that was ok. I told them yes. This was a huge plus for us as we had other timing issues elsewhere with this move. The gentleman who unloaded was professional, careful, and precise. All in all, this is a world class service. I would highly recommend Road Runner Auto Transport for anyone needing vehicles transferred.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Aug. 7, 2023

    Other than the price jumping up $50 3 days before pick up everything went well with moving my Jeep from Colorado to Texas. Would use them again. Arrived on time and in the same condition other than a little dirty from traveling down the highway. The driver wasn’t able to come to the house due to the trees that line the street so we met him at the entrance of the neighborhood. He was very nice and wasn’t upset about our miscommunication about where to meet him.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 2, 2023

    Great experience - I needed to book a car move last minute after some less than satisfactory interactions with the company I had originally booked, and they were there for me. After filling out the usual online order details, the driver was able to pick up my car the very same day - very friendly service, and just all around a nice guy. Since I wasn't sure when exactly I was going to be at my new house, he kept in frequent contact to make sure we could have an effortless hand-off. He arrived while my movers were moving my stuff into my house, and, after making sure I checked the car for any issues (there were none), a quick signature later and he was on his way.

    RoadRunner called me the next day to make sure everything had gone well and I was happy with the service they provided, which I absolutely was. Moving can be an ugly business, and I had various issues with my main moving company, so this was a definite bright spot in the whole ordeal. If you need your car moved, from my experience, I would definitely recommend Roadrunner. If I ever need to have a car moved again, I certainly know whom I will be going with.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2023

    I highly recommend RoadRunner Transport for your auto transportation needs. This car has been passed down from 1 child to the next while attending college and now it will be handed down to our youngest and final college kid. We brought it from Reno, NV to Lawndale, CA. Booking was easy, communication was great and driver went above and beyond my expectations. Since his big car carrier could not come down our street, he parked his truck blocks away and drove our car to our home. Not once did he complain or make excuses for us to have to figure out what to do since his truck couldn't reach us. He definitely went the extra mile. :)

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 7, 2022

    Upon contacting your company I received courteous service and valid information. I was contacted a few days before pickup to answer any questions I might have. The car was picked up upon the time/date asked from Florida. It was delivered a few days later to Tucson AZ. The driver contacted me in total 4 times to confirm his progress. On the day of delivery the driver again called 3 times to arrange pick up on RTE 10. When I arrived the car was unloaded engine warmed and ready to go. The driver Darrell I found amiable, polite and affable. The whole episode was well-run, easy and stress-free. I whole heartily thank you and have no qualms to recommend your organization to whoever requires your services.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 31, 2023

    We scheduled our car to be transported from Washington state to Arizona. They gave us the date of pickup and we had someone waiting at the house for hours and they never showed up. No answer when trying to call them. The next day they let us know that it would be delayed until the next day. Again, no one showed up, no phone call, and no one answering the phone when we call. The next day they contacted us and said it would be picked up the following day. It did then get pickup up and transported to Arizona. The car was in good condition. The driver was very nice and did a great job dropping off the car. The main problem was lack of communication from Roadrunner Auto transport which was beyond aggravating.

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    RoadRunner Auto Transport
    Response from RoadRunner Auto Transport
    David, we sincerely apologize for the inconvenience you experienced during the transportation of your car from Washington state to Arizona. We understand how frustrating it can be when there are delays. We take your feedback seriously and would like to address the issues you encountered.
    First and foremost, we deeply regret the initial lack of communication and the delays in the pickup of your vehicle. This is not the level of service we aim to provide, and we understand that it caused you significant inconvenience and frustration. We are actively working to improve our communication processes to ensure that situations like this do not happen in the future.
    We appreciate your understanding regarding the condition of your car upon arrival and the positive experience you had with the driver. We are pleased to hear that your vehicle arrived in good condition and that the driver provided excellent service. We will make sure to pass on your compliments to the driver and continue to uphold our high standards of service in this regard.

    Again, we apologize for the inconvenience and frustration you experienced, and we are committed to learning from this experience and making the necessary improvements to provide a smoother and more reliable transportation service in the future. Your feedback is valuable to us, and we thank you for bringing this matter to our attention.

    Verified purchase

    Reviewed Oct. 31, 2023

    With so much going wrong in the world, it’s a pleasure to write about something that went just as planned. Within minutes of finding Road Runner, I already had my appointment. A day later they picked up the car, the next day it was delivered all without missing a beat. It was easy. It was affordable and it was professional. Thank you.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2023

    My 1999 BMW was picked up in Arizona by a very knowledgeable and friendly driver. The car arrived in California on the allotted time in perfect condition and happy to be in the transporter. The driver was more than helpful in getting the car to me. I would recommend this company to anyone who wants to transfer a car whether be a new car or an old car.

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    Verified purchase

    Reviewed Oct. 23, 2023

    Made moving our car cross country very easy. We had it shipped California to Florida. Scheduled about a month out, car was picked up day after I said it would be ready and it got there the day the driver said it would. Worth not having to drive it ourselves.

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    Verified purchase
    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 23, 2023

    This company was good in everything except in returning my calls/emails. I had agreed with a salesman on the phone for one day but they picked up the vehicle on a different date. I had to scramble with my family to make it work. But, in the end, very good service and quick delivery.

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    RoadRunner Auto Transport Company Information

    Social media:
    Company Name:
    RoadRunner Auto Transport
    Year Founded:
    2010
    Address:
    1055 Stewart Ave
    City:
    Bethpage
    State/Province:
    NY
    Postal Code:
    11714
    Country:
    United States
    Website:
    www.roadrunnerautotransport.com