Solomon & Sons Relocation Services Reviews

The crew that picked up and the crew that dropped off were both quick and diligent. When I started the process, I wanted to pay with my credit card. Then in the middle of it, I was told no. I told them, "The person I talked to in the beginning said I could pay everything with my credit card and that's what I'm gonna do." They ended up doing it anyway. But they had to keep me on the line a little bit more to get that done.

Everything went well with my move with Solomon & Sons. It ended up being way more expensive than we expected, but that was because my poor wife was like, “Let me handle it.” and she was way under of boxes. But no complaints. The team that came to the house in Maryland was great. The driver was absolutely awesome. He worked with his guys as well. He was really helpful in describing the paperwork. He knew his stuff. They also cleaned up. They put everything together and put things where we asked them to. And nothing to my knowledge was damaged. All in all, it was nice.

I liked Solomon & Sons when I talked to them and I could not have been happier with what they did. This was a move from Florida to Maine and it is not easy to find that kind of operation. I called them on a Friday and they asked if I could be ready the next day. I couldn't so they packed on Monday. I had everything packed up in Miami and it arrived in Maine in six days, which is unheard of. I've never had such a service from a moving company, ever. I would go back to them in a heartbeat.

The movers were very nice and professional. It took forever on moving day but they were very careful. There were very knowledgeable about what we would need, what our expectations were, and how the process would work for the storage. They were a little small but they were hard workers and they did the job. Solomon & Sons is honest and they tell you like it is. They try to get as much information from you as possible as far as quantities and how the packaging gets done. That's the easy part with them.

The initial quote and the final bill had a huge difference. The drivers were driving an 18-wheeler so they couldn't park it. So, they had to rent a truck and I had to pay for that as well. But they met the timeline. Solomon & Sons has great customer service and the rep was awesome. I'm not happy about the price, but it happens. The moving crew were fast. They came around noon and they were done by 2:00.

SOLOMON & SONS • Based on my items in storage, my estimate of the move cu ft was 400 and Jordan’s estimate was 530 cu ft. He provided an estimate of $3,653 which included $500 for the mid-point and a $200 Sr. Citizen Discount. He assured me that the truck could make it to the house but would have to back up to depart – no problem.

Horrible experience. Firstly, the quote which I was very specific with was about $1200 off of the final amount that they made me pay. The fact that you have to pay by cash check or money order should say it all… Driver up charged massively. Items took 6 days from A to B. Dozens of items damaged in transit. They were completely careless and obviously threw everything around, Thousands of dollars in damage, so unreal and such a shame. Dealing with their insurance company now. Will be paid Pennies on the dollar for the value of my items damaged. Do yourself a favor and use another company.

SAVE YOUR MONEY AND SANITY! This was the absolute worst experience. They start out great and make you believe they are the right and affordable choice, but you’ll end up paying double the initial quote in additional charges. They start out very responsive to emails and pick up calls until they have received your deposit. Initially, the salesperson gave me a pick-up date which was incorrect, and I had taken a day off from work to accommodate. Thankfully, Keisha was able to explain that the driver would call me 24 hours before the actual pick-up. I was called 2 hours before they showed up and that was a week after their initial scheduled pick-up window and of course had to add additional charges that were not originally quoted. I was then told that delivery would be within 4 days of the first available move in date…. Which was incorrect.

Worst moving company!!! Estimates are way off inaccurate, driver has very bad attitude, rude, very disrespectful toward women, they have hidden fees that they don’t inform for example bulking items, manager does not help, he make things worse, quoted me at $10089 and end up paying $13500, I will forward my complaint toward every organization that protect customers to prevent further financial abuse from this Type of fraudulent companies that prey on the desperation of a moving day.

Hired Solomon and Sons for a move from Florida to Georgia. First, the driver showed up on the wrong date. He showed up a day earlier than scheduled when I was out of town. My partner had to drive 4 hours to meet them right after they called. After the delivery, I noticed two of my items were lost - a kitchen chair belonging to a set of 4, and two shelves that were attached to a corner table. I know they were put on the truck because we checked our storage unit after pickup and it was completely empty.