Upgrade Reviews

Only thing that was frustrating was the pic with account number. I had to take several photos by myself and it was very difficult to include arm that held paper. I didn’t understand why the arm had to be included. I would think that the license being held pic would suffice. Other than that, the process was what expected and proceeded very smoothly.

The loan experience with Upgrade was a good experience except for the high loan fees that I didn’t quite understand as good as I should have, The $750 was a bit too much for me even though I needed the money in a short time frame. If that could have been a little better I would have rated Upgrade 5 out of 5 stars, but I still will rate the experience 4 out 5 and would do it again with a little better deal…

While in escrow to purchase a home, the lenders required another 5 percent down (huge) to close!!! CreditKarma gave me options to choose from. I chose UPGRADE and applied on a weekend day! I was immediately approved, with repayment schedule printed out. I did not have to supply any paperwork, only connect them to my bank. The money was deposited the 2nd work day, after the immediate approval. I was so impressed. The process was so amazingly simple. Now for the escrow to close!!!! When signing into my UPGRADE account, I was then given the option to sign up for a credit card ($1000) from UPGRADE. I applied, but was requested to submit my income paperwork. I did twice, but now they want a letter proving my income! OMGOSH!

I am so glad that I chose Upgrade to help me with my debt consolidation. The app and review process was quick. It took about a week to receive the funds after I was verbally told my loan was approved but only a couple of days from when I received the approval email. They made payments directly to my credit cards which was very convenient. I especially like the terms of the loan and that I will be paid off in 3 yrs versus 5-7 with other lenders. I am very happy with my decision.

I was looking for a loan to consolidate the bills my husband and I brought into our marriage. I was able to see that a loan to pay off all our bills was LESS than just two of my spouse's bills. I applied, which was a quick and easy process. I spoke to a representative, whom was very professional and quick. Within 5 days, funds were in our accounts and our credit cards were paid off! I really like that I am able to change my payment date, as it originally fell on the same day as our mortgage!!

From start to finish the whole thing was done online and took just a few minutes. The process was so simple and easy that I kept waiting for "the catch", but it never came. I got an incredible rate and the money was in my account within two days. I could not have been more thrilled with the experience, and highly recommend Upgrade.

This is the 3rd time with Upgrade. Being approved for 2 of my loans has been helpful for what my need was at the time. I also have the Upgrade card that gives me the convenience, if an unexpected situation comes up, to pay as needed instead of borrowing more. I would recommend Upgrade to everyone.

I needed a loan for a credit card consolidation. I had used Upgrade before for a loan and had good service. The loan application was a very easy process and I received the funds I needed in a quick and timely manner. Part of the funds went directly to the credit card and part of it went to my bank account. Making it a very smooth transaction. I would definitely use them again.

The loans were paid off in September. The balance been "O" for over a month. The worst company I have ever dealt with. They will give you nothing but excuses. I want to give them no star because that's what they deserve. The customer service? What a joke. I file a dispute with a credit bureau and they still on my credit like I owe them money. They will illegally run your credit and if goes down they will lower your credit limit with Upgrade. How there they say that the information is accurate on my account to the credit bureau.? I cannot wait to see another lame excuse from them. Stay away. Save yourself a headache.

This is my second loan from Upgrade and it’s so easy. I can’t believe how fast they are. If you need money fast and easy this is the place to get your loan. If I need anything after this is paid off, I will choose Upgrade again. I also choose autopay to make it even easier.