uShip

uShip Reviews

uShip Reviews
3.0(101)
Author pictureAuthor picture
Author picture
Written by
Author picture
Edited by

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating3.0 out of 5
See all 101 reviews

About uShip

uShip is an open marketplace for automotive and motorcycle transport, furniture delivery, household moves and other large and bulky shipping needs. You can use its site to list your transport needs, collect bids and choose a transportation service provider to complete your move. You can handle communication and payments through the uShip mobile app and get status updates when your shipment is picked up and delivered.

Pros & Cons

Pros

  • Can choose your own shipper
  • Many shipping options
  • Tracking available
  • Educational materials provided

Cons

  • Not a direct carrier

Bottom Line

If you need to move an item from one place to another, uShip can connect you with a transportation service provider. After listing an item, you can get multiple bids and read customer reviews before selecting a shipper. Once the move is underway, you can track the status with the uShip app.

Featured Reviews

Verified
Woodstock, VT

“Tim was great in all respects: Pickup and shipping went quickly and without a hitch. Highly professional shipper; would recommend without reservation. His rig is perfect, and he ...

Read full review
Verified
Denver, CO

“Just had a very unpleasant experience to start off. But the next tow company seemed to work out. I did, however, receive $100 credit during all this madness. Would I use uShip in...

Read full review

What is uShip?

uShip is an open marketplace for people who need to move large items from one location to another. Users can post their shipping needs, and then transportation service providers can bid on the shipment. You can read customer reviews and select the company best suited to complete the job.

uShip’s movers include large and small businesses. uShip doesn’t pre-qualify or validate the licenses of any shipping company for most marketplace shipments, so you’ll need to do your homework before selecting a carrier. Before agreeing to work with a carrier, ensure that it has U.S. Department of Transportation (USDOT) and Motor Carrier (MC) numbers, which are required for companies that operate vehicles hauling cargo in interstate commerce.

uShip move types

Service providers on uShip move items in several different categories. Some can tackle furniture delivery and whole-home moves, while some specialize in the transport of automobiles, freight and other large items.

Vehicles and boats

Need to ship a car across the country or find a boat transporter? Just provide information about the make and model of your vehicle and indicate if it’s operable. uShip’s carriers handle the following:

  • Cars and light trucks
  • Motorcycles and mopeds
  • Powerboats
  • Sailboats
  • Personal watercraft
  • Recreational vehicles (RVs)
  • All-terrain vehicles (ATVs) and powersport vehicles
  • Commercial trucks
  • Farm equipment
  • Construction equipment
  • Vehicle and boat parts
  • Trailers
  • Other vehicles and boats

Household items

uShip can help you ship large items to and from your home or business, including:

  • Furniture
  • Appliances
  • Home electronics
  • Outdoor equipment
  • Sporting equipment
  • Antiques
  • Art and glass
  • Pianos
  • Pool tables

To set up a shipment, you’ll need to provide details about the size and weight of the item.

Whole-home moves

Are you relocating? uShip can help you with your move. To get a quote online, select from one of the following:

  • Small studio
  • Large studio/one-bedroom apartment
  • Two-bedroom apartment
  • Three-bedroom apartment/two-bedroom house
  • Three-bedroom house
  • Four-bedroom house
  • Office

There’s an option to add shipment inventory details and a way to upload pictures to your listing, which can help generate a more accurate estimate of the move cost.

Heavy equipment

uShip can also help you transport tractors, bulldozers and other hard-to-move equipment. You’ll have to provide information about the make and model of the equipment and whether or not it’s already on a trailer.

Freight

You can ship freight with uShip by LTL (less than truckload) or full truckload, including:

  • LTL new commercial goods
  • LTL used commercial goods
  • LTL wine, liquor, beer and spirits

You’ll need to provide the dimensions, quantity and weight of the goods and indicate if they’re hazardous. For this type of transport, your items must be palletized or crated so transporters can use a pallet jack or forklift.

Animals

If you’re trying to get a dog, cat, horse or other animal moved, you can use uShip. You’ll be asked about your animal’s name, breed, weight, vaccination status and more to create this type of listing.

Other

If you have something to move that doesn’t fit into one of the above categories, you can create a listing under “Other” on the uShip site and see which carriers can help you.

uShip moving services

As you create your listing, you can specify which level of service you’d like. uShip has three main service options: self-service, loading service and white-glove delivery.

  • Self-service: You pack your belongings and load them onto the moving truck. The movers then drive the truck to your new location, where you unload your cargo.
  • Loading service: You pack up your cargo before the movers arrive. The transporter is responsible for loading your things onto the truck. When the truck reaches your selected destination, the movers help with unloading.
  • White-glove service: With this full-service model, the service provider takes care of everything for you. The company packs up your items, loads them onto the truck, drives the truck and unloads the items at their destination. The movers can even help set up your appliances and assemble your furniture if you request this service ahead of time. You can also request that they remove any debris associated with the delivery before they leave.

uShip moving cost

Once you post a shipment listing, you get bids from multiple service providers. The shipping calculator helps you estimate what the move should approximately cost so that you can better assess which bids are competitive.

Here are a few examples:

Shipping categoryDescriptionFrom/ToMileageBid 1Bid 2Bid 3
Boats 2023 Sea Fox 288 Commander Washington, NC / Fort Lauderdale, FL 851 $3,800 $3,250 $3,000
Heavy equipment Hyster S80XL Corpus Christi, TX / Round Rock, TX 243 $1,250 $1,000 $980
Household goods Sofa Kenilworth, IL / Fort Lauderdale, FL 1,382 $1,324 $667 $574
Household moves 1 bedroom apartment Toledo, OH / Memphis, TN 686 $3,500 $2,350 $2,000
LTL 1 loose Clarendon, NC / Lawyersville, NY 788 $1,350 $900 $850
Motorcycles 2014 KTM 125 SX Honea Path, SC / Yuma, AZ 2,103 $1,200 $949 $800
Vehicles 2013 Ford Super Duty F-250 SRW Springfield, MO / Lawrence, MI 608 $1,553 $1,000 $875

Discounts

uShip offers a military discount through ID.me for active-duty members of the U.S. armed forces, veterans and military spouses.

uShip FAQ

Where is uShip available?

uShip’s service providers can transport your belongings throughout the U.S. and Canada, as well as accommodate some international shipments.

Can I track my move with uShip?

The uShip app allows you to track your move while it's in progress. However, the carrier you select must have its location sharing turned on for this to work. You can ask about this during the bidding process.

Do I need to complete an in-house estimate with uShip?

You must provide as much information as possible to get the most accurate bid, as in-home estimates are not provided by uShip. The platform allows you to create an inventory of the items you want to ship, and you can upload photos to show the items you’ll be transporting. If you underestimate how much stuff you have, it can cost you a lot more on moving day.

How long does it take to get a moving quote from uShip?

Complete a free listing so that companies can start providing you with quotes. The amount of time it takes to receive quotes varies based on the origin and destination of your shipment, but most listings receive quotes within 24 to 48 hours of submission.

What are uShip’s insurance requirements?

The “Ship with Confidence” Guarantee means uShip compensates you up to $500 if your items are lost or damaged. If you want additional peace of mind, you can purchase a uShip Protection Plan at the time of checkout (available to most U.S.-based customers). The price of a uShip Protection Plan varies depending on the types of items you’re shipping.

Transporters operating across state lines must have Motor Carrier (MC) and U.S. Department of Transportation (USDOT) numbers. There may be noncompliant service providers on uShip, though, that aren’t licensed to move things legally across state lines. uShip doesn’t pre-qualify movers or transporters, so always ask about insurance and licensing before accepting a bid. The company does use SaferWatch, a third-party service, to monitor whether a carrier has an active or inactive insurance policy.

Is uShip worth it?

uShip is a great place to get competitive bids if you need to transport anything big and bulky. Once you create a free listing on uShip’s open marketplace, you can receive bids from various shipping companies, which can help you get a competitive price. You can also communicate with the transporters or movers and ask them questions throughout the process.

Just keep in mind that not every service provider on the site is guaranteed to have the licenses required for your move, so it’s important to carefully check credentials. Also, uShip doesn’t send out estimators to help price your move, so you’ll want to carefully estimate how much room your things will take so the service provider can give you an accurate quote.

uShip Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
Any
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about uShip?
  • 4,338,283 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 5
Delivery & Shipping

Reviewed Nov. 8, 2023

They offered options to us that we wouldn't have normally had available to us. It was great getting bids and being able to make our decision from there. uShip was recommended to me and I am glad to pass the recommendation to the next person needing something shipped.

Thanks for your vote! Report
uShip
Response from uShip

Hi Patricia,

Thanks for taking the time to share your positive experience. We truly appreciate it and hope to work again with you in the future!

Not sure how to choose?

Get buying tips about Auto Transporters delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thanks for subscribing.

    You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Delivery & Shipping

    Reviewed Oct. 26, 2023

    The uShip app made the whole process of shipping my large musical instrument easy and I was certain that it was done safely and economically. The uShip site was very helpful with FAQ’s that made choosing a shipper streamlined and efficient. I would definitely recommend using it to my friends

    Thanks for your vote! Report
    profile pic of the author
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 11, 2023

    I don't understand the wide array of bad reviews. I have used uShip twice, different carriers, and each time, I had a fantastic result. I guess it just depends on the carrier you choose. This last time, I moved plants from MA to NC. RoyalShippingNC was absolutely fantastic, great communication, fair price, timely pickup and delivery and most importantly, things got done when they were supposed to. I couldn't be happier. I'm sorry for those who've had a bad experience, but mine have been great and I totally recommend uShip as a connection service.

    Thanks for your vote! Report
    StaffDelivery & Shipping

    Reviewed Sept. 29, 2023

    My son purchased an arcade machine on Facebook Marketplace in Lufkin, TX, but he lives in Austin. We didn't want to drive the 8 hour round trip to pick the thing up, so we listed it on U-ship. The driver was a real friendly guy and texted us updates the day he was picking up and dropping off. The arcade machine got to us in perfect condition, and all in all it was a great way to get it shipped to our house. Thank you C&S TRANSPORT TX for your professionalism and helping us move it into the room.

    Thanks for your vote! Report
    uShip
    Response from uShip

    Thank you for the kind words! We’re so happy you had a great experience. We look forward to working with you again in the future.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 7, 2023

    We had a large item very heavy. They needed to be moved from Connecticut to Maryland. It was picked up on time handled with care and arrived on time again handled with care no damages. The driver kept in touch with us. They were professional, courteous, responsive, respectful people. We will definitely use them again! Thank you to Clark especially!

    Thanks for your vote! Report
    uShip
    Response from uShip

    Hi Doreen,

    Thank you for the kind words! We’re so happy you had a great experience. We look forward to working with you again in the future.

    Customer ServicePunctuality & Speed

    Reviewed Nov. 3, 2023

    Horrible experience we did around three separate days. They said they were coming each day, kept changing the time, they never showed up. They never called. When they finally showed up three days later they said they couldn’t take the car even though they knew what kind of car was from the beginning. was promised a discount, that was also a lie, will not use again or refer

    Thanks for your vote! Report
    uShip
    Response from uShip

    Hi Nick,

    Thank you for taking the time to share your feedback with us regarding your recent experience. We value all feedback, both positive and negative, as it helps us identify areas for improvement and deliver better service.

    Though uShip is a neutral third party that gives consumers the ability to connect with independent carriers, we do our best to assist when situations like this arise. We understand how frustrating and inconvenient this must have been for you, and we sincerely apologize.

    If you have any further concerns or would like to discuss your experience in more detail, please contact uShip Support at (800) 698-7447 or support@uship.com.

    Thank you again for bringing this to our attention.

    Punctuality & SpeedStaff

    Reviewed Oct. 28, 2023

    First time shipping my car using UShip and TempusLogix. The experience is horrible. Driver from TempusLogix doesn’t speak English to begin with, car was not picked up according to schedule and delayed in delivery. Driver received my car with no damage except minor dents at front bumper. Since I’ve been traveling frequently and relocating, TempusLogix delivered my car without letting me know that they damage my rear bumper without letting me and my friend know. I just noticed the dents when I take the car to the car wash. I filed a claim/complaint but Uship said it past 7 days and my claim has been denied. Long story short, I will never recommend this company to anyone. Poor service experience.

    Thanks for your vote! Report
    uShip
    Response from uShip

    Hi Allan,

    Thank you for your feedback. We're very sorry to hear you were unsatisfied with the carrier you matched with. Though uShip is a neutral third party that gives consumers the ability to connect with carriers, we do our best to assist when situations like this arise. It looks like you have already been in contact with our support team, but if you would like to discuss anything further or have any more questions, please call us at (800) 698-7447, so we can help with this unfortunate situation, or email our support team us at support@uship.com.

    Thank you again for bringing this to our attention. Being made aware of situations like yours is essential to maintaining and improving the uShip marketplace.

    profile pic of the author

    Reviewed Oct. 26, 2023

    We had an excellent experience. The movers we used were excellent. I needed to have some family furniture moved from California to Ohio. The shipper we used went above and beyond to provide the best of service.

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed Oct. 17, 2023

    I can not stress enough that this is where the scammers are. Paid over $700 after fees for boxes and couch to be picked up. I got rid of the couch but had more boxes and the mover agreed, as the space for the small boxes would be much less than the couch. I should have known when he arrived to the wrong address, then said he was going to keep my payment because I wasn’t there and he left. He took a picture of the wrong door, and when I pointed that out to him, which took a while of him yelling at me over text and not answering my calls, he arrived at the correct one. He picked up my belongings, and once his driver left, he began harassing me and my friend, for more money in order to deliver my stuff.

    He was trying to hold my stuff hostage for more money, until I got uShip involved to require updates on the location of my stuff. But once he got a hold of my belongings he harassed me every day to give him and additional $300. My stuff was also suppose to be in a covered truck but it was on a trailer with a tarp. I have yet to inspect it, as I’ve been out of town for work, but the boxes look crushed and I’m sure my stuff is all broken. I should have thrown everything away instead of use uShip. I’ll be filing a claim with my credit card, as well as a complaint against the BBB to report David ** for his unprofessional and false ad of services. Do not use this site, do not use that carrier. Beware. Attached are pics of the trailer and not covered truck as paid for.

    Thanks for your vote! Report
    uShip
    Response from uShip

    Hi Chrisleigh,

    We are sorry to hear about your experience and understand the frustration it has caused you. Though uShip is a neutral third party that connects consumers with independent carriers, we always try to assist when issues arise.

    We can see that you have already been in touch with our support team. However, if you require further assistance or have any additional inquiries, please do not hesitate to contact us at (800) 698-7447 or support@uship.com.

    Thank you for taking the time to share your feedback with us about your recent experience. All feedback is valuable to us, whether it is positive or negative, as it helps us identify areas for improvement and deliver better service. Being made aware of situations like yours is crucial in maintaining and improving the safety of the uShip marketplace. Thank you again for bringing this to our attention.

    Verified purchase
    Price

    Reviewed Oct. 12, 2023

    I had a great experience using uShip to move an antique wooden chair. The cost was far less than any other mover I looked into and the delivery was perfect. I would definitely use again and recommend to friends!

    Thanks for your vote! Report
    Loading more reviews...

    uShip Company Information

    Company Name:
    uShip
    Company Type:
    Private
    Year Founded:
    2004
    Address:
    205 E Riverside Dr
    City:
    Austin
    State/Province:
    TX
    Postal Code:
    78704
    Country:
    United States
    Website:
    www.uship.com