Western Exterminator Company

Western Exterminator Company Reviews

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Overall Rating4.3 out of 5
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About Western Exterminator Company

Western Exterminator Company provides reliable pest control solutions for residential and commercial customers in California, Arizona, Nevada, Oregon, Washington and Idaho. They provide quick, dependable and consistent service. Their experts are trained in the latest pest control methods and have been around since 1921. They take pride in being the same business today as they were back then.

    Pros & Cons

    Pros

    • Green-certified products
    • pestfree365 program
    • Full-service pest control company

    Cons

    • Only available in 6 states

    Bottom Line

    Western Exterminator is a full-service pest control company that services six states. The company offers green-certified control methods as well as the pestfree365 program for yearlong maintenance.

    What pest control services does Western Exterminator offer?

    Western Exterminator is a pest control service that provides pest relief and extermination in six states: Arizona, California, Idaho, Nevada, Oregon and Washington. The company offers an extensive selection of treatment options, including:

    • Termite treatment: If you think your home has a termite infestation, Western Exterminator can inspect and fumigate your property. The company also sets up termite bait and chemical barriers.
    • Mosquito treatment: Western Exterminator takes care of your mosquito problem by eliminating popular breeding grounds.
    • Bed bug treatment: Western Exterminator has several different bed bug solutions available, including fumigation, heat treatment, insecticide and steam remediation.
    • Cockroach treatment: Cockroaches are the most common type of pest. Western Exterminator has the tools necessary to bait and fumigate your home. The company also provides heat treatments and proactive programs to help you avoid a cockroach infestation.
    • Ant treatment: There are many different types of ant, and not all require the same solution. Western Exterminator has created specific treatments for each common ant species.

    What is Western Exterminator’s Pestfree365 program?

    In addition to typical pest control services, Western Exterminator has a year-round, full-service pest control and maintenance service called Pestfree365. This service protects your home from 36 of the most common household pests and provides regular inspections to prevent pest threats before they arise. Other features of Western Exterminator’s pestfree365 program include:

    • Unlimited service calls at no extra cost
    • Bed bug coverage
    • Non-invasive treatments that are safe for pets and children
    • Termite inspection

    Pestfree365 promises coverage for the following common pests:

    • Rats
    • Ants
    • Roaches
    • Mice
    • Spiders
    • Fleas
    • Wasps
    • Bed bugs

    Additional services offered by Western Exterminator

    Western Exterminator also offers multiple additional services that range from crawl space restoration to minor construction projects. Contact your local Western Exterminator office to find out if the following services are available in your area:

    • Crawl space restoration: Western Exterminator’s crawl space restoration services are designed to protect your home from pest infestations, foundation issues and mold outbreaks.
    • Drain lines: Western Exterminator uses bioremediation services to remove food particles, grease, hair and other debris that can cause water backup from your drain.
    • Micro sanitation: Improve your air quality through MicroPURE technology, which rids your space of allergens and disease-causing bacteria.
    • Minor construction: Western Exterminator is a licensed, bonded and insured contractor that handles minor construction related to pest control, including foundation repair, painting and dry rot repair.
    • Lawn weed control: Western Exterminator uses pre-emergent herbicides on your lawn that prevent weeds from spreading but don’t harm existing plants or grass. This service is currently only available in Arizona.
    • Multi-family house maintenance: Western Exterminator offers services specifically for property managers to ensure their buildings are free of pests. This service is currently only available in California, Arizona and Nevada.

    Is Western Exterminator worth it?

    Western Exterminator offers general and specialized pest control services for a variety of household nuisances. Its pestfree365 plan provides year-round treatment to ensure your home remains free of pests. If you’re searching for comprehensive pest control in the Western U.S., Western Exterminator could be the right option for you.

    Western Exterminator Company Reviews

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    Page 1 Reviews 0 - 5
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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 15, 2023

    We have received quarterly pest mitigation services for over 20 years. Western Exterminators has a consistent serviceman (Mario) for the whole 20 years. He is always on time. They call ahead to ask if any problems but also respond out to any ants, wasps, bees and rodent issues that have come up in between quarterly services or on demand (or should I say crises). We have had bees swarm our chimney and come into the house. We have had a rat in garage a couple of times. All of these calls were met with a fast response/arrival and problem solved. Thanks Western for being reliable, professional and personable.

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    Response from Western Exterminator Company

    Hi Laura - We are happy to hear that you had a positive experience! Thanks so much for your review and for being a ‘brand name’ customer. Have a great day!

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    PriceStaff

    Reviewed Jan. 12, 2023

    Mario D helped me with an ant issue on day of inspection. Also provided me with a quote best fitting my monthly budget. The rep was extremely helpful. Will recommend Western to everyone If anybody out there needs any help with ants, bugs, termites. I was just getting in touch with Mario at Western exterminators.

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    Response from Western Exterminator Company

    We are happy to hear that you had a positive experience! Thanks so much for your review and for being a Western Exterminator customer. Have a nice day!

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      Verified purchase
      Staff

      Reviewed Dec. 30, 2022

      A new technician introduced himself today before servicing my home and yard. He was very polite and asked if any new issues had occurred. He left a positive impression and detailed report online. He is a great representative for this company and fulfilled his tasks with knowledge and enthusiasm.

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      Response from Western Exterminator Company

      Hi Joy, Thank you for your review! We are happy to hear that you had a positive experience. We are so grateful to have customers like you. Thanks again and have a nice day!

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      Customer ServiceStaff

      Reviewed Nov. 18, 2022

      Called Albert because spider problems in kitchen. He came out next day, got rid few spiders and sprayed outside and told me have move my bird before he could spray in cabinets for spiders so he will come back. Very professional and treat me like my business matters. Very pleased with him and his company.

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      Response from Western Exterminator Company

      Thank you for your review! We are happy to hear that you had a positive experience. We are so grateful to have customers like you. Thanks again and have a nice day!

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      Staff

      Reviewed Nov. 17, 2022

      Jonathan ** of Western is always knowledgeable and helpful in treating ant, rat and roach problems. I was really shocked to discover roaches in my kitchen, as I keep my kitchen tidy. He explained possible reasons for their sudden appearance and the best approach to exterminate them. Jonathan is extremely conscientious. He is also careful to keep my dog’s paws protected from the spray. I appreciate his professionalism.

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      Response from Western Exterminator Company

      We are happy to hear that you had a positive experience! Thanks so much for your review and for being a Western Exterminator customer. Have a nice day!

      Verified purchase

      Reviewed July 8, 2023

      So, I have had this ** company provide services to me. I noticed great employees no longer around. And then!!! I got sent to a collection firm for not paying my bill WHEN THEY NEVER SENT A BILL TO BE PAID. DO. NOT USE THIS COMPANY!! THEY CANNOT EVEN CALL AND SAY, "HEY, CAN YOU PAY YOUR BILL." That I never RECEIVED. Asked for a call from a manager. NOTHING!! Cowards and now I have this on my credit score. Thanks for nothing and treat your employees better!

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      Punctuality & SpeedStaff

      Reviewed March 31, 2023

      I’ve been using Western Exterminating for well over a decade now: they are professional, timely, and provide excellent service! We have had to use them for every bug Arizona has as well as rodents! We sincerely appreciate their expertise! I would highly recommend them!

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      Response from Western Exterminator Company

      Hi Tami, thank you for your review! We are happy to hear that you had a positive experience. We are so grateful to have customers like you. Thanks again and have a nice day!

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      Customer ServiceStaff

      Reviewed March 25, 2023

      David has been servicing our home for several years. He is the BEST of the Best. Always happy, professional and courteous. Never a call back as he is very thorough. David is like family to us. We would recommend Western Exterminator and office staff to all. RP Irvine, CA.

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      Response from Western Exterminator Company

      Hi Rodney, We are so happy to hear that you had a positive experience! We are so appreciative to have customers like you. Have a nice day!

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      Staff

      Reviewed March 15, 2023

      Justin, the exterminator, is always very polite, friendly and professional. He does a thorough job and will keep us posted if he will be delayed. I appreciate that. If we see scorpions between services he will come back, no charge.

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      Response from Western Exterminator Company

      Hi Toni - We are happy to hear that you had a positive experience! Thanks so much for your review and for being a ‘brand name’ customer. Have a great day!

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      Customer ServiceStaff

      Reviewed March 6, 2023

      Scott from Western has done a great job for the past 2 years servicing our house. We have experienced few bug and scorpion issues and he is always available to answer any questions we may have. I would recommend him to anyone considering a pest service.

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      Response from Western Exterminator Company

      Thank you for your review! We are happy to hear that you had a positive experience. We are so grateful to have customers like you. Thanks again and have a nice day!

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        Western Exterminator Company Company Information

        Company Name:
        Western Exterminator Company
        Year Founded:
        1921
        Website:
        www.westernexterminator.com