What voids a car warranty?

What could void your warranty?

There are several actions that can void an auto warranty, so be sure to take care of your car and avoid the following:

Salvage title

If your car was in an accident and the cost to repair the damage is high enough that your state requires a salvage title or your insurance company deems your vehicle a total loss, your warranty is voided.

» COMPARE: Car warranty vs. car insurance

When shopping for a used car, it's important to avoid vehicles with a salvage title if you know you’ll want an extended auto warranty to help pay for future repairs.

» READ MORE: How to buy a used car

Follow the manufacturer's maintenance schedule to avoid warranty issues.

Vehicle misuse

Off-roading, racing or competing with your car — generally, any actions outside of normal day-to-day use — could be interpreted as misuse. If your car shows signs of abuse from such activities, your warranty provider could void your coverage entirely.

Even if your car or truck was designed for off-roading (or if advertisements feature the vehicle in off-road conditions), the terms of your warranty may exclude repairs due to "excessive wear," so read your coverage details carefully before you leave well-traveled roads in pursuit of off-road adventures.

» LEARN: What does a car warranty cover?

Neglect

Failing to take your car in for routine maintenance is a sure way to void your warranty. Make sure to adhere to the maintenance schedule created by the manufacturer and published in your owner's manual.

Aftermarket modifications

Though putting aftermarket parts on your car or modifying it may not automatically void your warranty, it could complicate matters when you need coverage for a repair. According to the Magnuson-Moss Warranty Act of 1975, a dealer must provide proof that the aftermarket part or system caused the need for repairs before it can deny a warranty claim.

Other issues

Some reasons for voided coverage are harder to plan for, as a reviewer from Iowa on our site learned the hard way:

“[W]hen my transmission blew, I didn't realize that the tire people had put on slightly undersized tires, which voided my warranty. So, I was rather pissed about that in general, but I couldn't blame Endurance. I blamed the guys that put the tires on my car.”

This is why it’s important to get your car serviced by well-respected and attentive mechanics and service providers (and to be aware of what exactly might void coverage).

How to get the most out of your car warranty

Here are some tips on how to get the most value out of your vehicle warranty:

• Read your warranty documents or third-party warranty provider plan. Pay special attention to the "What is not covered" section to make sure you understand exactly which repairs you'll pay for on your own.
• Service your car and document everything. If you have your car serviced at a dealership, it may recommend fluid changes and other maintenance in accordance with the manufacturer's schedule. Many people have an independent repair shop they like, which may not be tapped into a specific manufacturer's recommended maintenance schedule.
  Take the recommended maintenance schedule seriously and keep receipts and other forms of documentation for each service appointment.
• Remember that warranties are often open to interpretation. If your claim is denied, don't panic. Ask questions and go through the warranty company or manufacturer's process to appeal a decision. A service advisor may have made a simple clerical error, or a customer service representative may have unfairly denied your eligible claim.
• Set up a separate auto maintenance fund. One of the simplest and most justifiable reasons for a denied claim is improper maintenance. If you’re on a budget, plan for regular maintenance by building the costs into your plan. If you set aside a bit of each paycheck in a separate account, when it's time to pay for an oil change, timing belt replacement or new tires, you won't be tempted to put it off due to a lack of funds.

» WORTH IT? Should I buy an extended warranty for a used car?

What if your claim is denied?

If your warranty isn't honored, talk with the mechanic or service advisor to make sure the repair was properly labeled and the reason for the repair was explained in the paperwork you submitted to the warranty company.

Call the customer advocacy number in your car's manual if your claim was denied by the manufacturer. If you have a third-party warranty, resubmit the claim with a letter detailing why you believe your claim is valid. Include paperwork that proves you've kept up with the manufacturer's routine maintenance schedule.

If you suspect you've purchased a useless warranty or if you think you’re working with a company that routinely denies claims, look into canceling your coverage and getting a prorated refund.

Bottom line

If you’re fortunate enough to have a manufacturer's warranty or good third-party auto warranty, it can help you avoid the financial stress associated with high car repair bills.

For you to get the most out of your warranty, it's crucial to understand your coverage limits, how to make a claim and what actions void your warranty. Read your warranty details to get insight into what to do and what not to do to get the maximum value from your warranty.

» MORE: What is a manufacturer’s warranty?